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ICON line of Insteon, no more?

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RickH

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Jan 16, 2008, 10:23:41 AM1/16/08
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Is the lower-priced ICON line of wall relay and dimmer switches
discontinued? The web site is not showing them when I search for Icon
switch model numbers. I have about 40 of them in my home, was there a
problem with them? I'm a little worried seeing that they are not on
the site, I'm looking for models 2876S and 2876D to order a couple
more.

Does anybody know whats up? I got no response from Smarthome for a
week now, unusual for them to be so unresponsive.


Dave Houston

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Jan 16, 2008, 2:02:34 PM1/16/08
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I believe they are discontinued but you might find dealers who still have
stock. Google using "Insteon 2876S 2876D".

I think the problem was the thin profit margin.

RickH <pass...@windcrestsoftware.com> wrote:


http://davehouston.net http://davehouston.org
http://tech.groups.yahoo.com/group/roZetta/
roZetta-...@yahoogroups.com

RickH

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Jan 16, 2008, 2:20:37 PM1/16/08
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On Jan 16, 1:02 pm, nob...@whocares.com (Dave Houston) wrote:
> I believe they are discontinued but you might find dealers who still have
> stock. Google using "Insteon 2876S 2876D".
>
> I think the problem was the thin profit margin.
>
> RickH <passp...@windcrestsoftware.com> wrote:
> >Is the lower-priced ICON line of wall relay and dimmer switches
> >discontinued?  The web site is not showing them when I search for Icon
> >switch model numbers.  I have about 40 of them in my home, was there a
> >problem with them?  I'm a little worried seeing that they are not on
> >the site, I'm looking for models 2876S and 2876D to order a couple
> >more.
>
> >Does anybody know whats up?  I got no response from Smarthome for a
> >week now, unusual for them to be so unresponsive.
>
> http://davehouston.net http://davehouston.orghttp://tech.groups.yahoo.com/group/roZetta/
> roZetta-subscr...@yahoogroups.com

Thanks, thats a relief and seems like the reason. Looking/comparing
through the clear cases at the PC boards, the manufactuer seemed to be
identical to the full-blown versions. So quality was probably the
same but with fewer features and less robust triac/relay. But the
savings of a smaller relay and triac probably was not proportional to
the $15-$20 cheaper price, cutting their profit.

Dave Houston

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Jan 16, 2008, 3:48:03 PM1/16/08
to
There's a thread on the Smarthome forum about them being discontinued but I
don't think there was any official announcement or acknowedgement. There's
still a listing for a 2876DB on their EBay outlet.

http://www.techmall.com/topic.asp?TOPIC_ID=2420

http://stores.ebay.com/Smarthome-Factory-Store_Lighting-X10_W0QQcolZ4QQdirZQ2d1QQfsubZ2QQftidZ2QQtZkm

RickH <pass...@windcrestsoftware.com> wrote:

RickH

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Jan 17, 2008, 2:04:15 PM1/17/08
to
On Jan 16, 2:48 pm, nob...@whocares.com (Dave Houston) wrote:
> There's a thread on the Smarthome forum about them being discontinued but I
> don't think there was any official announcement or acknowedgement. There's
> still a listing for a 2876DB on their EBay outlet.
>
>    http://www.techmall.com/topic.asp?TOPIC_ID=2420
>
> http://stores.ebay.com/Smarthome-Factory-Store_Lighting-X10_W0QQcolZ4...

>
>
>
>
>
> RickH <passp...@windcrestsoftware.com> wrote:
> >On Jan 16, 1:02 pm, nob...@whocares.com (Dave Houston) wrote:
> >> I believe they are discontinued but you might find dealers who still have
> >> stock. Google using "Insteon 2876S 2876D".
>
> >> I think the problem was the thin profit margin.
>
> >> RickH <passp...@windcrestsoftware.com> wrote:
> >> >Is the lower-priced ICON line of wall relay and dimmer switches
> >> >discontinued?  The web site is not showing them when I search for Icon
> >> >switch model numbers.  I have about 40 of them in my home, was there a
> >> >problem with them?  I'm a little worried seeing that they are not on
> >> >the site, I'm looking for models 2876S and 2876D to order a couple
> >> >more.
>
> >> >Does anybody know whats up?  I got no response from Smarthome for a
> >> >week now, unusual for them to be so unresponsive.
>
> >>http://davehouston.net http://davehouston.orghttp://tech.groups.yahoo.com/group/roZetta/
> >> roZetta-subscr...@yahoogroups.com
>
> >Thanks, thats a relief and seems like the reason.  Looking/comparing
> >through the clear cases at the PC boards, the manufactuer seemed to be
> >identical to the full-blown versions.  So quality was probably the
> >same but with fewer features and less robust triac/relay.  But the
> >savings of a smaller relay and triac probably was not proportional to
> >the $15-$20 cheaper price, cutting their profit.
>
> http://davehouston.net http://davehouston.orghttp://tech.groups.yahoo.com/group/roZetta/
> roZetta-subscr...@yahoogroups.com- Hide quoted text -
>
> - Show quoted text -

One week and counting, Smarthome still has not responded to my queries
on the status of ICON switches. My post keeps going into "Escalated"
status periodically on the web page, so I know they read the darn
thing. But still no response, maybe they are deciding now to order
more or discontinue them, so waiting to not answer me. I just wound
up buying regular Insteon instead for these last few circuits.

RickH

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Jan 22, 2008, 11:33:12 AM1/22/08
to
On Jan 16, 2:48 pm, nob...@whocares.com (Dave Houston) wrote:
> There's a thread on the Smarthome forum about them being discontinued but I
> don't think there was any official announcement or acknowedgement. There's
> still a listing for a 2876DB on their EBay outlet.
>
>    http://www.techmall.com/topic.asp?TOPIC_ID=2420
>
> http://stores.ebay.com/Smarthome-Factory-Store_Lighting-X10_W0QQcolZ4...

>
>
>
>
>
> RickH <passp...@windcrestsoftware.com> wrote:
> >On Jan 16, 1:02 pm, nob...@whocares.com (Dave Houston) wrote:
> >> I believe they are discontinued but you might find dealers who still have
> >> stock. Google using "Insteon 2876S 2876D".
>
> >> I think the problem was the thin profit margin.
>
> >> RickH <passp...@windcrestsoftware.com> wrote:
> >> >Is the lower-priced ICON line of wall relay and dimmer switches
> >> >discontinued?  The web site is not showing them when I search for Icon
> >> >switch model numbers.  I have about 40 of them in my home, was there a
> >> >problem with them?  I'm a little worried seeing that they are not on
> >> >the site, I'm looking for models 2876S and 2876D to order a couple
> >> >more.
>
> >> >Does anybody know whats up?  I got no response from Smarthome for a
> >> >week now, unusual for them to be so unresponsive.
>
> >>http://davehouston.net http://davehouston.orghttp://tech.groups.yahoo.com/group/roZetta/
> >> roZetta-subscr...@yahoogroups.com
>
> >Thanks, thats a relief and seems like the reason.  Looking/comparing
> >through the clear cases at the PC boards, the manufactuer seemed to be
> >identical to the full-blown versions.  So quality was probably the
> >same but with fewer features and less robust triac/relay.  But the
> >savings of a smaller relay and triac probably was not proportional to
> >the $15-$20 cheaper price, cutting their profit.
>
> http://davehouston.net http://davehouston.orghttp://tech.groups.yahoo.com/group/roZetta/
> roZetta-subscr...@yahoogroups.com- Hide quoted text -
>
> - Show quoted text -

My response from SH is that the ICON line was discontinued due to poor
sales. My old switches are fully warrented and any that fail will be
replaced with the current non-ICON branded ones.

I did have a relay fuse together on one of them, but that is probably
my own fault because I exceeded the wattage of the ICON relay by about
20 watts and it welded the relay contacts "on" permanently. They are
replacing it for me, as there was confusion over if the ICON relays
were rated for 300 or 480 watts. This is the only failure I have had
with about 40 to 50 switches. The regular switches are rated 480
watts, I dont know why they just dont put 600 watt relays in all of
them.

Dave Houston

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Jan 22, 2008, 11:59:49 AM1/22/08
to
RickH <pass...@windcrestsoftware.com> wrote:

With the low price and small margins, they needed high sales volume to make
a profit. The collapse of new construction (down 25% nationally, worse in
California) probably hurt their marketing plan.

Brian W. Antoine

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Jan 23, 2008, 2:38:41 AM1/23/08
to
On Tue, 22 Jan 2008 08:33:12 -0800 (PST), RickH
<pass...@windcrestsoftware.com> wrote:

>My response from SH is that the ICON line was discontinued due to poor
>sales. My old switches are fully warrented and any that fail will be
>replaced with the current non-ICON branded ones.

After they doubled the price, I'm not surprised sales died.

Doug Rooney

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Dec 13, 2021, 7:49:14 PM12/13/21
to
So I know this thread is like 13 years old...

I think when they moved their assembly line to china and the quality dropped through the floor, that is what killed them.

Brian W. Antoine

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Dec 20, 2021, 1:05:20 PM12/20/21
to
On Mon, 13 Dec 2021 16:49:13 -0800 (PST), Doug Rooney <droo...@gmail.com>
wrote:
They also seem to have gotten into a pissing match with China, hence the
lack of stock for the last year or two. I've been slowly changing over to
newer gear and waiting for the green light on the hub to go red and stay
that way when they shut off the servers.
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