Altering the From field in Notes Domino mail

[Doug]

I have an application that sends email to internet mail addresses
(e.g. j...@yahoo.com). These email addresses are given to our sales
reps by customers. the sales reps then enter it into the system.
Sometimes, the address is invalid. When these errors come back from
the internet (or wherever they come from), I would like to route them
to a central person for action, not the sales rep.

So, my thought was to alter the "From" field on the mail message to
point to the central person. Well, I discovered that it is a lot
easier said than done. Even if you change it, Notes changes it back
to the users Notes ID, in this case our Sales Reps. Altering the
"Principal" field is only cosmetic. In other words, even though I put
the central person as the "principal", the error still goes back to
the orignator (sales rep).

Any suggestions on how to handle this?

Doug

[cr...@charter.net]

Yeah, have the files to be mailed sent to a folder in a database.
Periodically, have an agent signed by the server send the email to each
of the documents in that folder and remove it (be sure to have the agent
compose the mail memo from field values in the doc in the folder).
Specifiy the Principal. The server will be the actual sender of the
emails and it will work better.

Brian

[Doug]

cr...@charter.net wrote in message news:<1095s33...@corp.supernews.com>...

Brian,

Thanks for the suggestion.

My brief testing of this shows that Notes tries to return the error to
the Servers mailbox. And in my situation there is no actual server
mailbox. So it ends up in the "Mail.Box" data base as a dead letter.

Is this consistent with the results you got?

Doug

[Tim Mohrlänt]

You can capture the messages intended for the server by making a Mail-In
database with the server's full name and have it route to a specific
database.

Tim Mohrlänt - tmohrlant@NO_JUNK_MAIL_comcast.net (remove NO_JUNK_MAIL_)

"Doug" <dhne...@earthlink.net> wrote in message
news:aaef2caa.04050...@posting.google.com...

[Doug]

"Tim Mohrlänt" <no_...@wanted.com> wrote in message news:<u3Qkc.8028$0H1.885192@attbi_s54>...

Tim. That sounds like a good possibility. But, won't any message
being sent out by the server and found in error be delivered to this
mail in data base? It seems like I might be in danger of screwing up
someone else's application.

I'll give it a try and post the results.

Doug

[cr...@charter.net]

We declare a Principal field to a mail-in box and the bounce backs go there.

Brian

[Doug]

cr...@charter.net wrote in message news:<1098p9u...@corp.supernews.com>...

Brian,

I don't understand. How do you do that?

Doug

[Tim Mohrlänt]

No - only mail addressed to the server. Normal undeliverable, i.e. "dead",
mail will still remain dead in the servers MAIL.BOX

[cr...@charter.net]

Depends on if you're using Formula or LotusScript.

Formula:
@SetField("Principal";"Return...@Domain.com")

if LotusScript:
mail.Form = "Memo"
mail.Principal = "Return Address\OU\OU\O"

I think the LotusScript works a lot better.

Brian

[Stefan Deutzmann]

... or you sign the agent with the (newly created) ID of the central person
...

--
**********************************
Cheers!

Stefan
stefan.de...@spaMgmx.de
<remove the 'No spaM' from email>

http://home.arcor.de/stefan.deutzmann
**********************************

[Doug]

Brian,

Thanks again.

In the process of trying out all of this stuff and better
understanding how it all worked, I had another idea that plays off
your solution. Instead of creating a mail in data base with the
servers name that sent the email, I added the servers name as another
alias to a spcific users NAB entry. And Notes sent it there. I am an
administrator for a small server, so I tried it again, this time
putting the servers name in another person's NAB. And this time, the
error was sent to that person. Third try - put the Mail In data base
entry back in and also left the alias in the person's NAB. Error ended
up in the "Mail.Box" data base with the error that "there are multiple
entries for this recipient...".

I really like Notes/Domino but sometimes....

Doug

cr...@charter.net wrote in message news:<109ac0e...@corp.supernews.com>...

[cr...@charter.net]

Glad I could help.

Of course if all email servers were as honest as Notes/Domino we
wouldn't have the spam problem we have today.

Brian

[Urs Meli]

Have you tried to set the SMTPOriginator field?
that might do the trick.

Am 30 Apr 2004 13:11:30 -0700 hat Doug <dhne...@earthlink.net>
geschrieben:

--
Using M2, Opera's revolutionary e-mail client: http://www.opera.com/m2/

[Doug]

This is so simple and effective and it works perfectly. One more
thing that I did not mention about may problem, the customers email
system is Outlook, not Notes. But they still have many Notes DB's.
Using this solution with a xxx@yyy email address sends it right to
Outlook. Terifffic.

DougUrs Meli <um...@spin.ch> wrote in message news:<opr7hqbu...@news.freesurf.ch>...