User.ID problem

[0]

I am having a problem in Lotus Notes. My PC locked up and I had to restart
it. When I attempted to restart Lotus Notes, it opened a dialog box to
select an ID file. I selected the "user.id" file and it tells me the
message "Unsupported ID file version". I cannot get into Notes because of
the message. I replaced the user.id file with another from someone elses
computer. Now I can enter Notes, but the system thinks I'm a different
person. I don't know how to correct my corrupted user.id file.

Can anyone help?

Please respond by E-mail to Clark...@ISIinternet.com (since I obviously
can't do e-mail right now).

Thanks.

--
Michael G. Ellis
Information Systems International, Inc.
A Global ERP Consulting Firm
815-398-1670 x23

Thanks to EVERYONE for your support at the
MAPICS International Users' Conference 2000.

See you in Atlanta in 2001 ! ! !

[NoS...@earthlink.net]

Sad story but the notes id file is part of what contains your electronic
ID. You should contact you Notes administrator and see if the have a
back up copy of the notes id or worst case scenario is recreate another
ID for you.

[Roger Morehouse]

Michael,

Your user.id file is unique to your Notes account. You have 2 options:
either detach a copy of your .id file from your entry in the public address
book or contact your Notes admins for a copy of your id.

Once you get the new .id file, place it in your \..\notes\data directory,
then delete the other 2 .id files. Launch Notes. Point to this .id file
when asked which one to use. This should solve your problem.

Hope this helps!

Roger Morehouse
rmore...@sennheiser.ihatespam.com
Network Administrator
Sennheiser Electronic Corp

0 <ell...@attglobal.net> wrote in message
news:39a31...@news1.prserv.net...

> I am having a problem in Lotus Notes. My PC locked up and I had to
restart
> it. When I attempted to restart Lotus Notes, it opened a dialog box to
> select an ID file. I selected the "user.id" file and it tells me the
> message "Unsupported ID file version". I cannot get into Notes because of
> the message. I replaced the user.id file with another from someone elses
> computer. Now I can enter Notes, but the system thinks I'm a different
> person. I don't know how to correct my corrupted user.id file.
>
> Can anyone help?
>
> Please respond by E-mail to Clark...@ISIinternet.com (since I
obviously
> can't do e-mail right now).
>
> Thanks.
>