Recipient User Name Not Unique?

[Joseph Bloch]

I'm running a Notes/Domino 4.51 server, and on a couple of our users, they
are unable to get mail from the internet. In the dead mail queue, the header
says "Recipient User Name Not Unique. Several matches found in name and
address book."

Now, I know there's only one listing in the address book, and I checked the
mail directory and there's no duplicate mail file. Any thoughts on how to
clear this up?

Thanks in advance.

Joe

[Danny Lawrence]

Find out the name that generated the "User not Unique" error, remember
that you can get a conflict in first name, last name or shortname.
An Example: I had a slient who had a user named Stan and he could get
messages addressed to "Stan@domainname", this worked until they hired
Susan Tan, whoose shortname was (by default) STan. (we fixed that
particulat problem by changing Susan's short name to SLTan).
--Danny Lawrence, Tiassa Technologies Inc.
A Lotus Business Partner
tia...@ix.netcom.DEATHTOSPAMMERS.com
(Spam filter in use, you figure it out)
"Tiassa dreams and plots are born" --Steven Brust