Verizon: Accessing "My Account" online

Bob Levine

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Jun 29, 2001, 11:39:23 AM6/29/01

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Is anyone else having trouble accessing their account through Verizon's
website. All I get is the following:

Proper authorization is required for the My Account website. Either your
browser does not perform authorization, or your authorization has failed.
Please contact customer support for further assistance.

TIA,

Bob

Ron Natalie

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Jun 29, 2001, 11:45:31 AM6/29/01

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Last I checked the menus are still SCHIZO between ex-GTE and ex-BA land.
I think you have gotten into the GTE system with a BellAtlantic account
name. Customer Support (ugh, I hate to send you there) can direct you
to the right starting page.

Bob Levine

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Jun 29, 2001, 11:48:25 AM6/29/01

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"Ron Natalie" <r...@sensor.com> wrote in message
news:3B3CA29B...@sensor.com...

<SNIP>

>>>Customer Support (ugh, I hate to send you there) can direct you to the
right starting page.

Wanna bet? :(

Bob

Mike Evans

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Jun 29, 2001, 7:07:39 PM6/29/01

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I had that trouble today, I had to delete my cookies just to make the
login page ask again for my name/password, re-entering both those
worked and I was in. Appeared to me at the time that my autocomplete
info (user/password automatic fill-in) was not being accepted thought
it couldn't have been incorrect since it's been used lots before.

Mike

"Bob Levine" <robj...@hotmail.com> wrote in message news:<9hi7d0$an4$1...@taliesin.netcom.net.uk>...

dwe...@angel.net

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Jun 29, 2001, 11:56:43 PM6/29/01

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In article <873d9bc9.01062...@posting.google.com>, Mike
Evans <mi...@prodigy.net> wrote:

Same problem here. And customer service could not tell me why.--Dan

Bob Levine

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Jun 30, 2001, 2:40:52 PM6/30/01

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I finally found someone who knew what they were talking about. The page to
go to is support.verizon.net. This will allow you access to your account
after signing in. Information this basic and most of the people answering
the phones don't have a clue. On the positive side, everyone I talked to
spoke English and answered the phone with no hold times.

Bob

<dwe...@angel.net> wrote in message
news:290620012356443745%dwe...@angel.net...

Jake

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Jun 30, 2001, 7:12:42 PM6/30/01

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Bob also you can go to member services from ba-hss.com, this will bring you
right in to my account.

"Bob Levine" <robj...@hotmail.com> wrote in message

news:9hl6i0$m84$1...@taliesin.netcom.net.uk...

dwe...@angel.net

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Jun 30, 2001, 11:37:58 PM6/30/01

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In article <K1t%6.6348$1m4.1...@typhoon1.gnilink.net>, Jake
<ieat...@makgrowheel.hgt> wrote:

> Bob also you can go to member services from ba-hss.com, this will bring you
> right in to my account.
>

> "Bob Levine" <robj...@hotmail.com> wrote in message
> news:9hl6i0$m84$1...@taliesin.netcom.net.uk...
> I finally found someone who knew what they were talking about. The page to
> go to is support.verizon.net. This will allow you access to your account
> after signing in.

I still can't get in, at either of these sites. Strange.---Dan