Flashcom
TRS
I am thinking about getting Flashcom DSL, but I know they have in ther
Acceptable Use Policy that you cannot have a server running with their
service. I can understand if you were running a full web server with a lot
of traffic, but if I just want to host a picture catalog for my family or
something it should not be a big deal. Does anyone run any servers with
their Flashcom DSL service? Email? Web? etc.?
Thanks,
Terry
m...@overhere.who
You better keep reading about some of the experiences others have had
with Flashcom.
It may change your mind.
Just thought I would let you know. Good luck with whatever you
decide.
"Can't get DSL In Milwaukee!"
Richard J. Munz
called. It's not advised that you get Flashcom DSL at all, since there have
been tons of people on this nesgroup that have had problems with their
service, if they've gotten it at all.
TRS <terrys[spam-a-nator]@mindless.com> wrote in message
news:81456s$agf$1...@msunews.cl.msu.edu...
David Abrams
look at Speakeasy's terms of service. They allow most servers and multiple
computers. They are about $10 more than flashcom but wonderful to deal
with.
David Abrams
Alan Groupe
doubt that their agreement is in any way enforceable. Consider that I don't
think that you can even have a compliant TCP implementation without running
at least an ICMP server (the thing that answers pings). And, of course,
there are probably at least a few of their customers running Windows, which
all run a variety of servers.
I just signed up with Flashcom and was rather put off by both that
restriction and the "shrink-wrappedness" of the terms, stating that if I
don't respond to the agreement within 24 hours, I've agreed to it. So I sent
them a request for clarification, asking whether this meant "don't run a
business on home service" or if it was a real blanket restriction, stating
that the first was ok, but I was not interested in service if the latter.
The response I received (promptly, I might add) said that that was Covad's
restriction, not theirs (BS, I believe). The installation also took place.
So, I have email (I kept it, of course) from a Flashcom rep stating that
THEY have no objection to servers (it is up to Covad to object), and a
completed installation when I stated that I only wanted to continue with
installation if the policy allowed for personal use servers.
Alan
Brian
The point of not allowing personal servers is so that Flashcom does
not have to support your servers going up or down. They dont want
to be held responsible for loss of money due to down servers on the
customers side if they are only a "single user". Most ISPs to my
understanding are that way. Most ISP's also do not monitor in any
way the use of servers or logs of what a particular customer does
anyhow, it is quite illegal to do so.
Brian.
Alan Groupe wrote in message ...
Gary Stein
"Brian" <Dig...@pacbell.net> wrote in message
news:pro24.270$pf3....@typhoon-la.pbi.net...
> Alan,
> The point of not allowing personal servers is so that Flashcom does
> not have to support your servers going up or down. They dont want
> to be held responsible for loss of money due to down servers on the
> customers side if they are only a "single user". Most ISPs to my
> understanding are that way. Most ISP's also do not monitor in any
> way the use of servers or logs of what a particular customer does
> anyhow, it is quite illegal to do so.
I do not know were you got your information that it is illegal for an
ISP to monitor the traffic types on it's network that could not be
further from the truth.
--
Gary Stein
ges...@bellatlantic.net
Dave Walton
When you get a T-1 from a Tier 1 service provider do you think they EVER
guarantee YOUR servers?
OF COURSE NOT!
If Flashcom ever tries to use this excuse tell them to shove it up their
ass. Sounds like Flashcom can not guarantee THEIR OWN servers and they
know it.
Dave Walton
"Brian" <Dig...@pacbell.net> wrote in message
news:pro24.270$pf3....@typhoon-la.pbi.net...
> Alan,
> The point of not allowing personal servers is so that Flashcom does
> not have to support your servers going up or down. They dont want
> to be held responsible for loss of money due to down servers on the
> customers side if they are only a "single user". Most ISPs to my
> understanding are that way. Most ISP's also do not monitor in any
> way the use of servers or logs of what a particular customer does
> anyhow, it is quite illegal to do so.
>
Jim Vaughan
setup a porn site and max out my connection 24x7. It wouldn't take many
users doing this to trash every users connection.
If it's a server that has a few friends and family hitting to look at
photographs they don't care.
The problem is writing a legal agreement to exclude the high bandwidth
servers but allow the low bandwidth ones would be hard. So they reserve
the right to cancel your account or up the service type if they see a
server being used.
I was told by Brad Sachs they did not care about servers as such, just
the bandwidth they can consume.
In article <pro24.270$pf3....@typhoon-la.pbi.net>, Dig...@pacbell.net
says...
Jason McNorton
Flashcom?
Is making the customer cancel, then redo an order (thereby charging
another $100 deposit and still not refunding the first one a month
later) after they tried the wrong phone company's CO the norm?
John Nelson
says...
> Are 30-45 minute waits on hold for customer service the norm for
> Flashcom?
Not exactly. More like the low end of normal.
>
> Is making the customer cancel, then redo an order (thereby charging
> another $100 deposit and still not refunding the first one a month
> later) after they tried the wrong phone company's CO the norm?
Yup. Sounds pretty typical, judging by most accounts of Flashcom
experiences.
>
Jason McNorton
> Are 30-45 minute waits on hold for customer service the norm for
> Flashcom?
>
> another $100 deposit and still not refunding the first one a month
> later) after they tried the wrong phone company's CO the norm?
Sorry to respond to my own message, but wanted to update: Are hold times
of nearly *two hours* normal? I'm just about to hang up, but it was
pretty important that I talk to them. Guess I'll call later tonight.
Bob
2 hours once, left it on while I called on my second line..the second call
was answered before my first ...sometimes it puts you out there in the
twilight zone....
"Jason McNorton" <jm...@msg.ti.com> wrote in message
news:MPG.12b5f4737...@news.itg.ti.com...
Jim Vaughan
someone within 10 minutes.
In article <MPG.12b5e7c82...@news.itg.ti.com>, jm...@msg.ti.com