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AT&T U-verse [Telecom]

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Steven

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Dec 11, 2009, 11:51:49 AM12/11/09
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I have had DSL for some years and as of late have had major speed
problems; speed as low as 32kps; I'm told it is do to the age of the
cable; 30+ years old and having been put on a Network Router with heavy
users; gamers.

I have just ordered U-verse and have been told I will not have the same
problems since it is Fiber and then copy the last 2000 feed; still the
same old cable; Am I going to have the same problems? I have Elite DSL,
and am sticking for 6M at least for now.

I have been telecom for over 40 years in COEI and have installed DSL CO
switches as well as Verizon(GTE) Fios and that is fast since it is glass
until the last 50 feet.
--
The only good spammer is a dead one!! Have you hunted one down today?
(c) 2009 I Kill Spammers, Inc., A Rot in Hell. Co.

T

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Dec 12, 2009, 9:32:03 AM12/12/09
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In article <hfttb8$dkm$1...@news.eternal-september.org>,
diesp...@killspammers.com says...


> I have had DSL for some years and as of late have had major speed
> problems; speed as low as 32kps; I'm told it is do to the age of the
> cable; 30+ years old and having been put on a Network Router with
> heavy users; gamers.
>
> I have just ordered U-verse and have been told I will not have the
> same problems since it is Fiber and then copy the last 2000 feed;
> still the same old cable; Am I going to have the same problems? I
> have Elite DSL, and am sticking for 6M at least for now.
>
> I have been telecom for over 40 years in COEI and have installed DSL
> CO switches as well as Verizon(GTE) Fios and that is fast since it
> is glass until the last 50 feet.

One of the issues with network performace is the software on the
routers. ISP owned routers should be updated regularly but they
aren't.

I keep the firmware on my equipment up to current versions. Same with
the computers, I try to keep the latest hardware drivers going.

Your speed will increase because they'll give you a new DSL modem.

Steven

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Dec 12, 2009, 6:21:50 PM12/12/09
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> On Sat, Dec 12, 2009 at 11:45:01AM -0800, Steven wrote:
>> T wrote:
>>> In article <hfttb8$dkm$1...@news.eternal-september.org>,
>>> diesp...@killspammers.com says...
>>>
>>>> I have had DSL for some years and as of late have had major speed
>>>> problems; speed as low as 32kps; I'm told it is do to the age of the
>>>> cable; 30+ years old and having been put on a Network Router with
>>>> heavy users; gamers.
>>>>
>>>> I have just ordered U-verse and have been told I will not have the
>>>> same problems since it is Fiber and then copy the last 2000 feed;
>>>> still the same old cable; Am I going to have the same problems? I
>>>> have Elite DSL, and am sticking for 6M at least for now.
>>>>
>>>> I have been telecom for over 40 years in COEI and have installed DSL
>>>> CO switches as well as Verizon(GTE) Fios and that is fast since it
>>>> is glass until the last 50 feet.
>>> One of the issues with network performace is the software on the
>>> routers. ISP owned routers should be updated regularly but they
>>> aren't.
>>>
>>> I keep the firmware on my equipment up to current versions. Same with
>>> the computers, I try to keep the latest hardware drivers going.
>>>
>>> Your speed will increase because they'll give you a new DSL modem.
>>>

I'm switching from 6[Megabit/sec] DSL to 6M U-verse. The systems are
totally different: it rides on glass from the CO, then to copper for
the last 1000 feet (unless it is a new build area), then it is fiber
to the door. I was told by a DSL tech that what appears to have
happened in my case [was that] I was on a Network Router with high use
(Gamers), [and] they are supposed be monitor that kind of activity so
that [they can correct it] if speeds get too slow; much like the old
busy time trunking in old CO's [where] they move customers or trunking
to spreed the traffic around.

Chris Hoaglin / Primary Rate

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Dec 13, 2009, 11:29:39 PM12/13/09
to
kd1s....@cox.nospam.net wrote:

>
> One of the issues with network performace is the software on the
> routers. ISP owned routers should be updated regularly but they
> aren't.
>
> I keep the firmware on my equipment up to current versions. Same with
> the computers, I try to keep the latest hardware drivers going.
>
> Your speed will increase because they'll give you a new DSL modem.

Bear in mind that a carrier environment is lot more complicated that the
customer premises, with many more considerations involved in what to
upgrade and when.

Often once a stable production firmware version is chosen, you stay on
it unless a new feature or bugfix is absolutely needed, and any new
version is rolled out on a couple boxes first to make sure nothing blows
up. Otherwise you risk something else being broken by the latest "fix".

Not that this is an inevitability, but it can and does happen, and the
last time anybody wants to find out something isn't right is once it's
rolled out on dozens of network nodes. Even worse would be to have
upgraded two different vendors platforms in quick succession and not
necessarily know which software upgrade is causing an interoperability
isssue. Granted this happens anyway, and is the reason for said
bug-fixes in the first place, but no reason to cause unnecessary pain
deliberately.

--
Chris Hoaglin
Primary Rate
Specialists in Lucent equipment.
Data Comm./Networking/Telecommunications.
Legacy/Specialty/Embedded systems parts support.
Custom rework and re-engineering services.
E-Mail: Ch...@primaryratedata.com
Voice: +1 978-835-4539
Fax: +1 774-233-0418
AIM: PrimaryRateData

***** Moderator's Note *****

IIRC, the last time that there was a major SS7 outage, it was caused
by a software update to the STP's. The new software broke some old
feature, and the problem cascaded into a major nationwide outage. It
was a few years back.

Bill Horne

Chris Hoaglin / Primary Rate

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Dec 14, 2009, 1:02:14 PM12/14/09
to
Bill Horne wrote:

> IIRC, the last time that there was a major SS7 outage, it was caused
> by a software update to the STP's. The new software broke some old
> feature, and the problem cascaded into a major nationwide outage. It
> was a few years back.
>
> Bill Horne

Or there was the time AT&T's entire frame relay network crashed due to
a software upgrade. (and not even of the whole CPU controller, it
appears from the story they had just upgraded the firmware code on one
of the DS3 linecards.) The platform in question can store firmware
loads for the various linecards on the switch controller, which can
then be "burned" to the flash of a linecard at will.

http://books.google.com/books?id=eB4EAAAAMBAJ&pg=PA14#v=onepage&q=&f=false
http://www.totaltele.com/view.aspx?C=0&ID=433385

Something I read while looking this up mentioned an SS7 outage in 1990
which also affected AT&T. Maybe that was the one you were referring
to.

Steven

unread,
Dec 14, 2009, 1:49:14 PM12/14/09
to
Chris Hoaglin / Primary Rate wrote:
> kd1s....@cox.nospam.net wrote:
>
>> One of the issues with network performace is the software on the
>> routers. ISP owned routers should be updated regularly but they
>> aren't.
>>
>> I keep the firmware on my equipment up to current versions. Same with
>> the computers, I try to keep the latest hardware drivers going.
>>
>> Your speed will increase because they'll give you a new DSL modem.
>
> Bear in mind that a carrier environment is lot more complicated that the
> customer premises, with many more considerations involved in what to
> upgrade and when.
> [Moderator snip]

What concerns me is the last 1000 feet is the same 30+ year old cable,
with its old splices, lead cable and bridge taps, will I have the same
problems as I have had with DSL, or will the U-Verse be more stable as
they have said the problems with the DSL was the Network Routers, if
they had just moved me to a different router, they I would not have had
to change; at least I have 30 days to return to my old service.

--
The only good spammer is a dead one!! Have you hunted one down today?
(c) 2009 I Kill Spammers, Inc., A Rot in Hell. Co.

***** Moderator's Note *****

As long as you're willing to buy it or try it, they'll keep trying to
sell it. It doesn't cost them anything to _tell_ you it'll be better,
and it doesn't cost them anything to blame <whatever sounds impressive
and far aways and mysterious>.

I suggest you negotiate a deal that lets you out if they don't make
the speed you expect. You'll probably find out that they'll be _very_
reluctant to commit to any specifics that can be measured.

It's a good idea to price all competitors: cable, WiMax, Covad DSL,
and Satellite. I've found that it helps a _lot_ to have the prices in
front of you when you're talking to salesmen.

Bill Horne
Moderator

Steven

unread,
Dec 14, 2009, 7:56:02 PM12/14/09
to
Chris Hoaglin / Primary Rate wrote:
> Bill Horne wrote:
>
>> IIRC, the last time that there was a major SS7 outage, it was caused
>> by a software update to the STP's. The new software broke some old
>> feature, and the problem cascaded into a major nationwide outage. It
>> was a few years back.
>>
>> Bill Horne
>
> Or there was the time AT&T's entire frame relay network crashed due to
> a software upgrade. (and not even of the whole CPU controller, it
> appears from the story they had just upgraded the firmware code on one
> of the DS3 linecards.) The platform in question can store firmware
> loads for the various linecards on the switch controller, which can
> then be "burned" to the flash of a linecard at will.
>
> http://books.google.com/books?id=eB4EAAAAMBAJ&pg=PA14#v=onepage&q=&f=false
> http://www.totaltele.com/view.aspx?C=0&ID=433385
>
> Something I read while looking this up mentioned an SS7 outage in 1990
> which also affected AT&T. Maybe that was the one you were referring
> to.

We had (GTE) had a minor SS7 outage during testing because one of our CO
Installers reversed the 00/01 cable for the signal to go to the Toll
Center; it caused the signal for 00 to go to 01. I found it in one of
the offices I was testing and found that all the CO's that this
installer had worked on were the same.
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