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Reason to install preview dialer software in call center process

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vertage64

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Mar 24, 2021, 1:15:03 AM3/24/21

Preview dialer software gives you preview the agent's query. Before cutting the current call, Preview dialer wait for connect to the live agent. Also Preview dialer gives pre-information to agents and Agents can skip or attend the call as per their clients query. It improve your customer relatioship with your business and more reliable for your customers.

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