>We have a new employee and I need to know how to get into the
>voicemail set up to change the name on one of our extensions. The user
>guide has no information on voicemail set up.
Find the approprate Voice Mail system guide and it will. The
extension user spells out his name in section 4 of the VM setup for
the characters for the *1 directory. You may have other issues if you
have custom service menus.
Carl