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Fujitsu PBX dialing problem

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Jim

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Feb 28, 2001, 4:06:21 PM2/28/01
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Another problem with the old Fujitsu F3 package pbx. It seems there are a
lot of complaints about getting recordings when dialing one of our new area
codes.

I think the problem could be with any long distance number, but the office
mostly calls the one new area code, so that's what I hear about mostly.

Anyway, lots of complaints, so I dialed a known good number from a display
phone. I found that line 1 gives me an error recording quite often, but not
100% of the time. If I use a butt set on line 1 ahead of the phone
equipment, the calls go thru every time OK.

If I dial from a single line set, and use 61*1 to direct access line 1, I
get recordings very often. Since the trouble happens on both digital display
phones and single line sets, I don't think the trouble is in the 4DMR tone
receiver card.

Next I tried switching 2 of the 4BWC line cards with each other. After a
couple of days, I'm hearing complaints again. Not sure which way to go now.
Any ideas ???

Thanks.
Jim


Shadow

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Mar 3, 2001, 1:33:34 AM3/3/01
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So did the trouble move with the trunk card or is it still line 1?


"Jim" <phon...@otherstuffhawkeyerec.com> wrote in message
news:uIdn6.2014$qh5.5...@nntp3.onemain.com...

Reorder

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Mar 5, 2001, 10:47:51 PM3/5/01
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Try programming the trunk group to dialing group 0.

"Shadow" <a...@adak.com> wrote in message
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Macy Hallock

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Mar 6, 2001, 10:00:27 AM3/6/01
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As quoted from "Reorder" <w...@aol.com>:

+---------------


> Try programming the trunk group to dialing group 0.

Using Dialing group 0 removes all intelligence and numbering
plan info from a trunk group. It is normally used for tie
lines to other PBX's. Using DG 0 may have undesirable
side effects, e.g. toll restriciton and speed dial may
no longer work.
--
Macy M. Hallock, Jr. N8OBG +1.216.241.7166 fax +1.216.241.7522 ma...@apk.net
APK Net, Inc. 1621 Euclid Ave. Suite 1230 Cleveland, OH 44115 USA

Reorder

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Mar 6, 2001, 10:47:21 PM3/6/01
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Macy, you are correct in saying toll restriction but it should not effect
speed dialing.

"Macy Hallock" <ma...@apk.net> wrote in message
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