Meridian 1 Option 11 programing
Paul Havinden
to help with the programming of a Meridian Option 11 PBX?
The user interface on this system is a real pain, in particular
there is no global change command allowing a range of extentions
to be modified at once.
I all ready have the programming serial port connected to one of
our terminal servers, and can read/write to it from one of our
UNIX systems. So it should be possible to write some sort of control
program to help with the programming.
--
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Paul Havinden | Email: Pa...@uk.gdscorp.com
Graphic Data Systems | Tel: +44 (0)1223 371855
Cambridge,UK | Fax: +44 (0)1223 371898
------------------------------------------------------------
Clive Carmock
> to help with the programming of a Meridian Option 11 PBX?
> The user interface on this system is a real pain, in particular
> there is no global change command allowing a range of extentions
> to be modified at once.
I have the same problem Paul - after asking BT about it they firstly didn't
understand what I wanted - telling me to use the terminal to program
the thing. I tried to explain that I wanted to know if something like
a PC could be used to provide a more meaningful front end - the
reply was tht 'oh you don't need anything as complicated as that' the terminal
you already have will do fine! agggrrr!
Talking to the PABX is like (possibly worse!) than programming in assembler!
Meridian Mail has a good menu driven front end though.
Scott Darlington
Clive Carmock <cl...@wire.demon.co.uk> wrote:
>> Has anyone written or know of any programs that can be used
>> to help with the programming of a Meridian Option 11 PBX?
>> The user interface on this system is a real pain, in particular
>> there is no global change command allowing a range of extentions
>> to be modified at once.
>
>I have the same problem Paul - after asking BT about it they firstly didn't
>understand what I wanted - telling me to use the terminal to program
>the thing. I tried to explain that I wanted to know if something like
>a PC could be used to provide a more meaningful front end - the
>reply was tht 'oh you don't need anything as complicated as that' the terminal
>you already have will do fine! agggrrr!
I have a brochure here from MDR Telemanagement Limited in
Oakville, Ontario, Canada 905-829-3317, for a product that runs
on a PC and can do station administration. It also includes
call accounting.
They are a "Bell Canada Alliance Partner", which is how I came
to hear about them. I don't know much about the product--I've
never used it or seen it operating--but I'm sure you can call
the number above for more information.
Their address is:
MDR Telemanagement Limited
2381 Bristol Circle, Suite B103
Oakville, Ontario
Canada L6H 5S9
Tel: 905-829-3317
Fax: 905-829-5606
--Scott
--
Scott Darlington Customer Services ObjecTime Limited
sc...@objectime.on.ca sup...@objectime.on.ca 340 March Road
Voice: (613) 591-3642 Voice: (613) 591-3400 Kanata, Ontario
Sales: 1-800-567-TIME Fax: (613) 591-3784 CANADA K2K 2E4
Paul Havinden
: I have the same problem Paul - after asking BT about it they firstly didn't
: understand what I wanted - telling me to use the terminal to program
: the thing.
I have never had much success asking BT about the system, their helpline
takes for ever to answer any call, and as you say never seem to understand
what's being asked anyway.
More often then not, anything that does not work, or can't be done is
simply 'a feature' according to BT.
To be fair, some of the BT engineers who have been on site have been
very helpful, and pointed out some of the more useful features, and seem
quite happy for me to play with some of the more restricted overlays.
I have quite a long list of things I would like to get working or fixed,
including:-
Getting Meridian Mail to capture the CLID of external callers
Getting CLID to printout on the CDR output.
Getting the call timer display to work on DN's other than the prime one.
Not having the system drop calls when you make any changes to a TN.
Most important of all, allowing a change to a list of extentions, not just
a single one at a time!!
Paul
Vance Shipley
Paul Havinden <pa...@uk.gdscorp.com> wrote:
>Has anyone written or know of any programs that can be used
>to help with the programming of a Meridian Option 11 PBX?
>The user interface on this system is a real pain, in particular
>there is no global change command allowing a range of extentions
>to be modified at once.
Yes, their is a company with a very sophisticated front end for the
Meridian 1 PBXs. It's even Unix based. :)
SwitchView
180 Columbia Street North
Waterloo, Ontario
--
Vance Shipley, van...@xenitec.on.ca
Graham Bartram
scott@otl16 writes:
>I have a brochure here from MDR Telemanagement Limited in
>Oakville, Ontario, Canada 905-829-3317, for a product that runs
>on a PC and can do station administration. It also includes
>call accounting.
>
I spoke to MDR who said they can only supply the software to Canadian
customers, so they put me in touch with Northern Telecom UK. They said
the software "Meridian Administration Tool" or "MAT" for short is
available through BT and does allow you to change multiple extensions at
once. It runs on a 286 or better PC under Windows. It also includes a
terminal emulation facility for programming those parts of the system
that MAT doesn't reach (yet) such as call routing etc. NT seemed
surprised that I hadn't been told about MAt by my BT sales guy :-) They
also have software coming out soon for the PC and Mac to connect the
computer to the telephone system via a Meridian Communications Adaptor
(MCA) called VISIT. This allows you to dial calls from your computer,
keep phone books, and manage your voicemail - all in an icon driven
system. I saw a quick demo at TMA last year and it looks OK, but could do
with some graphic designer input!
Air do shlainte!
Graham Bartram
Paul Havinden
: In the Option 51 / 71 Release 19 TN changes no longer drop calls if
: busy. See my other reply for other features......
Sounds like we need a newer version of the software, we are running version
18 at present. I did have a chat to our BT support guy yesterday, and he did
say version 20 was due out soon, and he thought that had some significant
improvements. He did suggest we try and become a beta test site for it, so
perhalps I try and arrange it.
Do you know if having a BT support contract on the system means we can
get software upgrades without further charge?
Our BT support engineer is in fact very helpful, and seems only too pleased
to find a customer willing to play on the system, and try things out.
It's a pity the rest of BT are so unhelpful. We tried to get information
out of BT about the networking software and AMIS for the Meridian Mail,
but BT showed no real interest what so ever in finding out information
or even passing questions onto NT.
Mat Watkins
I do not know if they have an office in the UK but there is a product
that does what you are wanting.
It is called switchview. It runs under UNIX and has its own database.
The system comes in Modules such as System Admin, Directory, Cable Management
etc.
We have been using it for aprox 2 years. My OWN OPINION, is that the
products database is a nightmare. However most of the problems are due
to database that it uses.
Its directory system for operators is one of the best that I have seen.
If you want more info regarding the product drop me a line.
Cheers
Matt Watkins
_____________________________________
Voice Network Manager
Victoria University of Wellington
New Zealand
______________________________________
Mark Fletcher
Darlington) writes:
>>> Has anyone written or know of any programs that can be used
>>> to help with the programming of a Meridian Option 11 PBX?
>>> The user interface on this system is a real pain, in particular
>>> there is no global change command allowing a range of extentions
>>> to be modified at once.
>>
>>I have the same problem Paul - after asking BT about it they firstly
didn't
>>understand what I wanted - telling me to use the terminal to program
>>the thing. I tried to explain that I wanted to know if something like
>>a PC could be used to provide a more meaningful front end - the
>>reply was tht 'oh you don't need anything as complicated as that' the
terminal
>>you already have will do fine! agggrrr!
>
Yeah! Right! However NT did contact me (Merian 1 Option 71) and said
they have a new PC product comming out for admin. When did you last
speak to them?
At least now you can PRT, NEW, CHG, OUT, etc. from LD 11 and 21 in
Release 19. You can even CHG a 2616 from LD 10!?!?
The why all the loads? Maybe this is in anticipation of the new PC
product????
Mark Fletcher
Mark Fletcher
Havinden) writes:
>I have quite a long list of things I would like to get working or
fixed,
>including:-
>Getting Meridian Mail to capture the CLID of external callers
>Getting CLID to printout on the CDR output.
>Getting the call timer display to work on DN's other than the prime
one.
>Not having the system drop calls when you make any changes to a TN.
>Most important of all, allowing a change to a list of extentions, not
just
>a single one at a time!!
>
In the Option 51 / 71 Release 19 TN changes no longer drop calls if
busy. See my other reply for other features......
Mark Fletcher
Larry Mollica
Havinden) wrote:
> Has anyone written or know of any programs that can be used
> to help with the programming of a Meridian Option 11 PBX?
A company call Forte has several PC based front-end apps for Meridian
systems, it's been around for a number of years.
It supports global changes, set templates, traffic report collection and
formatting, etc.
Sorry I don't have more details, we don't use it here. (That stuff's for
sissies!)
I think Forte is based in San Diego, California.
pilgrim
>
>At least now you can PRT, NEW, CHG, OUT, etc. from LD
11 and 21 in
>Release 19. You can even CHG a 2616 from LD 10!?!?
You can also STAT any 500 or digital port from LD 10.
I still personally like Switchview for batch changes.
pil...@telalink.net .__o
david....@nashville.com
"The greatness of a nation and its moral progress can
be measured by the way
in which its animals are treated." -- Mahatma Gandhi.
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