IVR Scripting languages
cameronhaag
I am trying to find an IVR scripting language.
I used to use VAL to script voice applications and found it really
useful but it does not seem to be in existence anymore.
I am looking to write a script for a 4 to 16 line IVR that includes
voice mail not a standard voice mail system - more like a dating line,
outgoing calls (to alert users of voice mail).
Faxing or voice conferencing is not necessary.
The scripting language should include database access and the ability
to run the script on multiple lines (of course).
The operating system should be MSDOS (LOL yah it's a throwback LOL) or
Windows.
For outgoing calls detecting human or answering machine response would
be useful.
Thanks in advance for any help you can give.
--Cam.
cameronhaag
cameronhaag
David Quinton
wrote:
>Hi!
>
>I am trying to find an IVR scripting language.
>The operating system should be MSDOS (LOL yah it's a throwback LOL) or
>Windows.
I think you're stuffed!
MSDOS was never any good at multitasking and I doubt if anyone still
sells/maintains such a beast.
We've did some research last year - thinking about replacing our OS/2
system - and I think that the cheapest sort of thing (at least, here
in the UK) that might suit you would be:-
<http://www.eurovoice.co.uk>
<http://www.everywareuk.com/>
<http://www.envox.com>
<http://www.engenic.com>
plus a few others.
But expect to have to buy new hardware too, so I'd guestimate the cost
to be $10000 - $20000+
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cameronhaag
--Cam.