Vodavi StarPlus Problem
John
sophisticated then he needs, but anyway, at least two of his phones
don't ring any more. The phones work, they just don't ring, although
an outdoor bell he has does ring.
Also on page 48 of his User Guide, under section 102.56 (Privacy), it
says the default setting is "All intercom and CO lines are private. He
wants to know how he can change that so that if he answers a call at
one station that is for someone other than him he can tell that other
person to pick it up "on the other phone." The way it is now that
can't be done.
Can anyone help?
Thanks.
Carl Navarro
wrote:
In the3 last 15 years or so, Vodavi has made about 12 systems under
the "Starplus" name. Which one of the 12 is yours?
In a 616/Flex the Day and night ring is program 13 and 14.
Auto-Privacy release is program 21 button 5 light on for privacy..
Carl Navarro
John
copyright year 1997.
Thanks so much for your help, Carl. I appreciate it very much.
One of his phone sets is the executive key telephone (with display),
the rest are the enhanced key telephones.
On Mon, 02 Aug 2004 04:41:03 GMT, Carl Navarro <cnav...@wcnet.org>
wrote:
>On Mon, 02 Aug 2004 03:13:07 GMT, John <dejola...@optonline.net>
>wrote:
>
>>My father has a Vodavi StarPlus phone system. I think it's more
>>sophisticated then he needs, but anyway, at least two of his phones
>>don't ring any more. The phones work, they just don't ring, although
>>an outdoor bell he has does ring.
>In a 616/Flex the Day and night ring is program 13 and 14.
TerryS
Privacy release is in the main program, which is easy if you have the
Programming and Installation manual.
TerryS
"John" <dej...@optonline.net> wrote in message
news:tg4sg0lf06k07c46o...@4ax.com...
Carl Navarro
>On the cover of the Users Guide it says StarPlus DHS. The guide has a
>copyright year 1997.
>
>Thanks so much for your help, Carl. I appreciate it very much.
>
>One of his phone sets is the executive key telephone (with display),
>the rest are the enhanced key telephones.
>
Keep looking in the manual. Section 1 does the station programming
for receive and ringing, Section 3 item 1 is Privacy release.
Since my page 48 says nothing about what you're asking and my July,
1997 DHS manual is Revision 2, you may have earlier software.
Carl
John Sanders
> Keep looking in the manual. Section 1 does the station programming
> for receive and ringing, Section 3 item 1 is Privacy release.
>
> Since my page 48 says nothing about what you're asking and my July,
> 1997 DHS manual is Revision 2, you may have earlier software.
>
> Carl
>
again for your help.
John
John
wrote:
>
>Keep looking in the manual. Section 1 does the station programming
>for receive and ringing, Section 3 item 1 is Privacy release.
>
>Since my page 48 says nothing about what you're asking and my July,
>1997 DHS manual is Revision 2, you may have earlier software.
>
>Carl
My manual is entitled StarPlus DHS, User's Guide w/Feature Package 2,
It is Revision 2 and is a 62 page booklet. IT begins on page 1 with
Section 100 Becoming Familiar With Your Telephone and goes to section
102.71 Volume Control on page 61. Page 62 is entitled Feature Access
Codes.
Section 102.56 Privacy is on page 48, and so is the next section,
102.57 Privacy Release.
I believe, although I am far from certain, that Section 102.56 Privacy
is the feature I am trying to modify so that when a call comes in and
it's not for the person who answers the phone he can have the person
who the call is for pick up the lione on a phone in another room.
Section 102.56.1 Default Setting is "All intercom and co lines are
private." I don't want them to be private. Section 102.56.2
Description says, "Factory default settings provide privacy for all
intercom and CO line calls. These calls may not be monitored or
interrupted by other stations. If your Class of Service allows it, the
Privacy Release and Voice Over Busy features are available to you, as
determined by your programmed Class of Service. You may use those
features to override the privacy feature.
Section 102.57 Privacy Release has two subdivisions. 102.57.1 says
that the default setting is disabled. Section 102.57.2 Description
says, "Privacy Release may be enabled on a system-wide basis to allow
multiple users to join a conversation on busy CO lines. When Privacy
Release is enabled through programming you may press a busy CO line
button at an idle telephone to join that conversation... THIS IS
EXACTLY WHAT I WANT.
102.57.2 continues..." Your programmed Class of Service determines
whether you have access to Privacy Release. If your COS is equal to or
greater than that of the station engaged in the conversation on the CO
line you will be allowed to join the conversation."
What I need to find out, among other things, is:
How to I find out what the Class of Service is for all the phones and
set it at a level which will allow anyone using any idle phone to pick
up a busy CO line and join in the conversation? or, in the
alternative,
How to I change the Privacy default setting to make all intercom and
CO lines NOT private?
Thanks for your patience and your help.
John
Carl Navarro
REMEMBER THAT FREE ADVICE ON THE INTERNET IS WORTH EVERY PENNY YOU
PAID FOR IT......
Oh, I see now. I don't know what book you have, but I have the
Installation & Maintenance Manual Feature Package 2 which is 206
pages.
I'm either going to help you or hurt you. Under seperate cover is a
pdf of the single page of the programming manual. If you can walk up
to your display phone, press FEATURE #* and dial six ZEROES as the
password and the SHOW softkey and it says SYSTEM TYPE, then you can
get into the programming database.
The NEXT softkey will display 1. STATION.
If all the above is true, then you are on your way to
programming/screwing up your own DHS system :-).
Get comfortable with the keys and moving around in the database
because I don't think much happens until you press SAVE or the HOLD
button. Softkeys are usually used for BACK NEXT or CHG.
If you have any more questions, Please take it to e-mail.
Carl Navarro
P.S. I ALMOST attached this to the group but I came to my senses :-)
John Sanders
> Installation & Maintenance Manual Feature Package 2 which is 206
> pages.
>
> I'm either going to help you or hurt you. Under seperate cover is a
> pdf of the single page of the programming manual. If you can walk up
> to your display phone, press FEATURE #* and dial six ZEROES as the
> password and the SHOW softkey and it says SYSTEM TYPE, then you can
> get into the programming database.
>
> The NEXT softkey will display 1. STATION.
>
> If all the above is true, then you are on your way to
> programming/screwing up your own DHS system :-).
>
> Get comfortable with the keys and moving around in the database
> because I don't think much happens until you press SAVE or the HOLD
> button. Softkeys are usually used for BACK NEXT or CHG.
>
> If you have any more questions, Please take it to e-mail.
>
> Carl Navarro
> P.S. I ALMOST attached this to the group but I came to my senses :-)
Many thanks to Carl Navarro, who generously provided me with the help
I needed to reprogram my father's Vodavo StarPlus DHS telephone
system. You are a credit to your industry, Carl, and serve as a fine
example for others to follow.
Thanks again.
John