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Cisco 1800 dot11radio0

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Cliff

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Mar 28, 2008, 12:56:49 PM3/28/08
to
I have an 1800 cisco router with a wireless antenna that randomly
drops at least once a week and stays down for a random duration.
USually around a several hours, then comes back up.

If I do a "sh ip int brie" it shows my dot11radio0 as being "reset". I
have never seen an interface actually stuck in a "reset" mode. Usually
when you do "sh ip int brie" the interface is either up or down.

Any clue as to why this client wont auto reconnect back to the AP
router? Here is the config on the interface.

IIS-R0#sh run int dot11radio0
Building configuration...

Current configuration : 259 bytes
!
interface Dot11Radio0
ip address 192.168.254.2 255.255.255.252
!
encryption mode ciphers tkip
!
ssid SSI
!
speed basic-1.0 2.0 5.5 6.0 9.0 11.0 12.0 18.0 24.0 36.0 48.0 54.0
station-role non-root
antenna receive right
antenna transmit right
end

One other thing that really confuses me is the use of a "Virtual-
dot11radio0" interface which seems to be completely nonprogrammable
from the CLI. What is this virtual interface and why is it even being
used? If I have to use it why cant I program it from the CLI? I always
found the SDM to be awfully limiting.


sh ip int brie shows
Dot11Radio0 192.168.254.2 YES NVRAM
up up
Dot11Radio1 unassigned YES manual administratively
down down
Virtual-Dot11Radio0 192.168.254.2 YES TFTP
up up

Any help would be truely appreciated!

Cliff

Originally posted here
http://groups.google.com/group/networking-cisco/browse_thread/thread/84aac1cdfa300664?hl=en
Havent gotten a response from any one over there, so if anyone can
help me here I would truly appreciate it. Thanks guys.

Aaron Leonard

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Mar 28, 2008, 4:24:13 PM3/28/08
to
Cliff,

Do you have an HWIC-AP-AG-A or HWIC-AP-AG-B? If the former, you might want
to take a look at:

CSCsk21362 c2811 hwic-ap radio enters reset / down state

If this looks like a match, you should open a TAC case.

Aaron

----

~ I have an 1800 cisco router with a wireless antenna that randomly
~ drops at least once a week and stays down for a random duration.
~ USually around a several hours, then comes back up.
~
~ If I do a "sh ip int brie" it shows my dot11radio0 as being "reset". I
~ have never seen an interface actually stuck in a "reset" mode. Usually
~ when you do "sh ip int brie" the interface is either up or down.
~
~ Any clue as to why this client wont auto reconnect back to the AP
~ router? Here is the config on the interface.
~
~ IIS-R0#sh run int dot11radio0
~ Building configuration...
~
~ Current configuration : 259 bytes
~ !
~ interface Dot11Radio0
~ ip address 192.168.254.2 255.255.255.252
~ !
~ encryption mode ciphers tkip
~ !
~ ssid SSI
~ !
~ speed basic-1.0 2.0 5.5 6.0 9.0 11.0 12.0 18.0 24.0 36.0 48.0 54.0
~ station-role non-root
~ antenna receive right
~ antenna transmit right
~ end
~
~ One other thing that really confuses me is the use of a "Virtual-
~ dot11radio0" interface which seems to be completely nonprogrammable
~ from the CLI. What is this virtual interface and why is it even being
~ used? If I have to use it why cant I program it from the CLI? I always
~ found the SDM to be awfully limiting.
~
~
~ sh ip int brie shows
~ Dot11Radio0 192.168.254.2 YES NVRAM
~ up up
~ Dot11Radio1 unassigned YES manual administratively
~ down down
~ Virtual-Dot11Radio0 192.168.254.2 YES TFTP
~ up up
~
~ Any help would be truely appreciated!
~
~ Cliff
~
~ Originally posted here
~ http://groups.google.com/group/networking-cisco/browse_thread/thread/84aac1cdfa300664?hl=en
~ Havent gotten a response from any one over there, so if anyone can
~ help me here I would truly appreciate it. Thanks guys.

Cliff

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Mar 28, 2008, 11:08:56 PM3/28/08
to
> ~http://groups.google.com/group/networking-cisco/browse_thread/thread/...

> ~ Havent gotten a response from any one over there, so if anyone can
> ~ help me here I would truly appreciate it. Thanks guys.

Aaron,

Thank you So much for helping me. I'm not sure what version of HWIC I
have. It's built into the box thats all I know. Is there a way to tell
what type of HWIC I have remotely? WHen I do show interface it doesn't
tell me anything of the sort.

I tried to run a google search on "CSCsk21362 c2811 hwic-ap radio
enters reset / down state " and couldn't find anything relevant.

was this at the CCO site?

Thanks Aaron

Thrill5

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Mar 29, 2008, 2:53:04 AM3/29/08
to
The command to see the hardware configuration is "show diag"

Bugs can viewed on CCO using the "Bug Toolkit", located in "Support Tools".
If you don't have a CCO account you may not be able to view the bug or
download a new version of IOS that resolves this issue.

"Cliff" <Cliff....@gmail.com> wrote in message
news:0829b331-1c2e-441d...@d4g2000prg.googlegroups.com...

Bo...@hotmail.co.uk

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Mar 29, 2008, 6:59:00 AM3/29/08
to
On 29 Mar, 07:53, "Thrill5" <nos...@somewhere.com> wrote:
> The command to see the hardware configuration is "show diag"
>
> Bugs can viewed on CCO using the "Bug Toolkit", located in "Support Tools".
> If you don't have a CCO account you may not be able to view the bug or
> download a new version of IOS that resolves this issue.
>
> "Cliff" <Cliff.Ros...@gmail.com> wrote in message
> Thanks Aaron- Hide quoted text -
>
> - Show quoted text -

These are not different "versions" as such but
are different part numbers and I would expect the
number to be printed on the outside of the WIC and
to be visible without removing the card. (in very small
letters due to the restricted space).

Also look at sh inventory, sh hard, sh controllers,
if you are still having trouble.

Sometimes SNMP can reveal information about
the cards in a box - the older software seemed
quite poor at displaying it from the command line
in some cases. With recent software sh inv seems
pretty decent.

Merv

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Mar 29, 2008, 7:17:04 AM3/29/08
to

> Also look at sh inventory, sh hard, sh controllers,
> if you are still having trouble.


also check output of show diag


Cliff

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Mar 31, 2008, 1:20:39 PM3/31/08
to

Ok here is what we have for sh diag

Dual Band 802.11 A+B/G Radio Access Point
802.11 Radio0 EEPROM contents
Controller Type : 04C1
Hardware Version : 0100
Part Number : 74-3624-02
Serial Number : FOC1121006L
EEPROM contents (word address: hex):
0x0080: 0602 2201 0205 8D80 005B 0522 4002 8954
0x0088: 2200 0205 1B00 00B7 0522 8002 12A8 2201
0x0090: 0205 3600 016E 0522 0002 2551 2202 0205
0x0098: 6C00 02DC 0522 8002 37F9 2203 0205 A200
0x00A0: 04C1 0100 2802 4A0E 0020 0020 0020 0020
0x00A8: 0020 0020 0020 0020 0020 0020 0020 0020
0x00B0: 364C 3030 3231 3131 4F43 FF46 0000 0000
0x00B8: 0000 0000 0000 0000 0000 0000 0000 0010

802.11 Radio1 EEPROM contents
Controller Type : 04C1
Hardware Version : 0100
Part Number : 74-3624-02
Serial Number : FOC1121006L
EEPROM contents (word address: hex):
0x0080: 0602 2201 0205 8D80 005B 0522 4002 8954
0x0088: 2200 0205 1B00 00B7 0522 8002 12A8 2201
0x0090: 0205 3600 016E 0522 0002 2551 2202 0205
0x0098: 6C00 02DC 0522 8002 37F9 2203 0205 A200
0x00A0: 04C1 0100 2802 4A0E 0020 0020 0020 0020
0x00A8: 0020 0020 0020 0020 0020 0020 0020 0020
0x00B0: 364C 3030 3231 3131 4F43 FF46 0000 0000
0x00B8: 0000 0000 0000 0000 0000 0000 0000 0010


Show controller shows this

IIS-R0#show controllers dot11Radio 0
!
interface Dot11Radio0
Radio ATHEROS AR5212, Base Address 001b.d50c.a930, BBlock version
0.01, Software version 3.00.0
Serial number: FOC1121006L


And a whole lot more. I omitted the rest because it is very lengthy. I
can paste it here again if you like.

The Hwic is literally built into the system. I couldnt pull it out
unless I took apart the entire case.

Can I register for a free CCO account or do I need to get setup with
some type of maintenance plan with Cisco?

Cliff


Merv

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Apr 1, 2008, 4:11:30 AM4/1/08
to

1. what is the exact model of 1800 wireless router ?
- 1801, 1802, 1803, 1811, 1812, 1841


2. also post output of show inventory

Merv

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Apr 1, 2008, 10:13:29 AM4/1/08
to
interface Dot11Radio0
ip address 192.168.254.2 255.255.255.252
!
encryption mode ciphers tkip
!
ssid SSI
!
speed basic-1.0 2.0 5.5 6.0 9.0 11.0 12.0 18.0 24.0 36.0 48.0 54.0
station-role non-root
antenna receive right
antenna transmit right
end


do you have a high-grain antenna attached to the right receiver ?

Cliff

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Apr 1, 2008, 6:32:29 PM4/1/08
to

The routers are Cisco 1811w's.

Here is a link to the antennas we are using.
http://www.radiolabs.com/products/antennas/2.4gig/backfire.php
Radio labs says they think we have a router problem.

IIS-R0#sh inventory
NAME: "chassis", DESCR: "1811W chassis"
PID: CISCO1811W-AG-A/K9, VID: V03, SN: FTX1123Z0W6

Merv

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Apr 2, 2008, 4:19:14 AM4/2/08
to

Cool antenna


AFAIK the 1811W has internal mini-PCI radio card(s) i.e. you do not
have an HWIC-AP based radio

These radio cards may be the same one used in the Cisco AP 1200

The source of your problem may be the radio firmware so you could try
upgrading the IOS version
n order to get a newer version of radio firmware.

Please post the output of show version

Cisco have discontinued the model of router that you have and have
replaced with

IIS-R0#sh inventory
NAME: "chassis", DESCR: "1811W chassis"
PID: CISCO1811W-AG-A/K9, VID: V03, SN: FTX1123Z0W6

I suspect that what was changed was the radio card.

See EOS/EOL for Select Cisco 1803W and 1811W ISRs and Cisco 802.11g/a
High-Speed WAN
http://www.cisco.com/en/US/prod/collateral/routers/ps5853/prod_end-of-life_notice0900aecd8066a188.html

Do you have a Cisco Smartnet support contract for the unit ?

If so you should contact the Cisco TAC and inquire whether Cisco will
replace the radio

Next time this issue happens do a shut/no shut on the radio interface
and see if connectivity is restored.
If so I would tend to suspect that your problem is fhe radio firmware.


Cliff

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Apr 2, 2008, 12:44:22 PM4/2/08
to
On Apr 2, 1:19 am, Merv <merv.hr...@rogers.com> wrote:
> Cool antenna
>
> AFAIK the 1811W has internal mini-PCI radio card(s) i.e. you do not
> have an HWIC-AP based radio
>
> These radio cards may be the same one used in the Cisco AP 1200
>
> The source of your problem may be the radio firmware so you could try
> upgrading the IOS version
> n order to get a newer version of radio firmware.
>
> Please post the output of show version
>
> Cisco have discontinued the model of router that you have and have
> replaced with
>
> IIS-R0#sh inventory
> NAME: "chassis", DESCR: "1811W chassis"
> PID: CISCO1811W-AG-A/K9, VID: V03, SN: FTX1123Z0W6
>
> I suspect that what was changed was the radio card.
>
> See EOS/EOL for Select Cisco 1803W and 1811W ISRs and Cisco 802.11g/a
> High-Speed WANhttp://www.cisco.com/en/US/prod/collateral/routers/ps5853/prod_end-of...

>
> Do you have a Cisco Smartnet support contract for the unit ?
>
> If so you should contact the Cisco TAC and inquire whether Cisco will
> replace the radio
>
> Next time this issue happens do a shut/no shut on the radio interface
> and see if connectivity is restored.
> If so I would tend to suspect that your problem is fhe radio firmware.

IIS-R0#sh ver
Cisco IOS Software, C181X Software (C181X-ADVENTERPRISEK9-M), Version
12.4(11)XW3, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 16-Aug-07 17:46 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)YH8, RELEASE SOFTWARE (fc2)

IIS-R0 uptime is 1 week, 4 days, 18 hours, 44 minutes
System returned to ROM by reload at 13:42:18 PCTime Fri Mar 21 2008
System image file is "flash:c181x-adventerprisek9-mz.124-11.XW3.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are
unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be
found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email
to
exp...@cisco.com.

Cisco 1811W (MPC8500) processor (revision 0x400) with 118784K/12288K
bytes of memory.
Processor board ID FTX1123Z0W6, with hardware revision 0000

10 FastEthernet interfaces
1 Serial interface
1 terminal line
2 802.11 Radios
31488K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102


This is for a client so I am not sure if they have a support contract.
They bought these routers from a previous consultant. Paid 1k a piece
for these guys. They bought these after July, I believe. I cant
imagine he would sell them something that was EOS/EOL, especially at
that price.

My company doesn't have a cisco maintenance contract yet. Most of my
clients have had Juniper equipment. While I am decently familiar with
cisco equipment I am not an expert, ye..t. I actually had hoped to get
more cisco carrying clients in the future. Running into problems like
this is discouraging.


Last time the wireless died I ran shut/noshut on the interfaces of
both the Root and the non-root router. I rebooted the router. Changed
the signal channel on the root side because I thought maybe it was
interferance. I have my CCNA and am descently comfortable with jumping
around the CLI. No matter what I did when the router would come up
that interface would constantly just get stuck in RESET mode. Then
after a random 30 minutes or longer it would just come back up without
warning or reason.

I think your idea on this router may be true. If this router is
discontinued then this could be a valid reason why. Looks like we just
got stuck with some trash.

Cliff

Bo...@hotmail.co.uk

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Apr 2, 2008, 12:53:07 PM4/2/08
to
On 2 Apr, 00:32, Cliff <Cliff.Ros...@gmail.com> wrote:
> On Apr 1, 7:13 am, Merv <merv.hr...@rogers.com> wrote:
>
> > interface Dot11Radio0
> >  ip address 192.168.254.2 255.255.255.252
> >  !
> >  encryption mode ciphers tkip
> >  !
> >  ssid SSI
> >  !
> >  speed basic-1.0 2.0 5.5 6.0 9.0 11.0 12.0 18.0 24.0 36.0 48.0 54.0
> >  station-role non-root
> >  antenna receive right
> >  antenna transmit right
> > end
>
> > do you have a high-grain antenna attached to the right receiver ?
>
> The routers are Cisco 1811w's.
>
> Here is a link to the antennas we are using.http://www.radiolabs.com/products/antennas/2.4gig/backfire.php

> Radio labs says they think we have a router problem.
>
> IIS-R0#sh inventory
> NAME: "chassis", DESCR: "1811W chassis"
> PID: CISCO1811W-AG-A/K9, VID: V03, SN: FTX1123Z0W6

Reading between the Cisco lines and the bug mentiond
earlier is seems quite likely that you are hitting
the bug.

You have the dash A device.
CISCO1811W-AG-A

You need a login to see the bug. It appears that the only fix is
to use the -B. The bug mentions ONLY the HWIC and not your
specific hardware. Smartnet for an 1800 won't be much.
I would imagine that cisco would replace the hardware
in this case with the -b if you had support or were in warranty.

Merv

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Apr 2, 2008, 1:08:48 PM4/2/08
to

> Last time the wireless died I ran shut/noshut on the interfaces of
> both the Root and the non-root router. I rebooted the router. Changed
> the signal channel on the root side because I thought maybe it was
> interferance. I have my CCNA and am descently comfortable with jumping
> around the CLI. No matter what I did when the router would come up
> that interface would constantly just get stuck in RESET mode. Then
> after a random 30 minutes or longer it would just come back up without
> warning or reason.

ohhhhh - that does not sound good.

are there two 1811W in this setup ???

I think the EOS annoucement was made in June 2007

Your client has until June 2008 to get a service contract if they do
not have one.
Without that they will not be able to upgrdde the IOS software.


Cliff

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Apr 2, 2008, 2:15:24 PM4/2/08
to

Yea, it's a bridge and the routers are acting as the bridge. One is
root, the other non-root. They are the only two devices that connect
to this wireless network. I have verified that by constantly checking
the associations on the root side. I will have to talk with them about
t he service contract. I really really really appreciate your time
merv. If you have any more ideas just let me know and I can get
whatever information I am capable of off these routers.

Cliff

Cliff

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Apr 2, 2008, 2:47:52 PM4/2/08
to
On Apr 2, 10:08 am, Merv <merv.hr...@rogers.com> wrote:

Here I will try to illustrate the network a bit

Internet Internet
| |
Xwall Xwall
1811w ----wireless----1811w
Lan Lan

Merv

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Apr 2, 2008, 3:23:28 PM4/2/08
to

Diagram really helps - thanks

Is this issue happening on one or on both of the 1811W's ?

How many antennas are attached to EACH 1811W - one or two ?

If one - when looking at the unit from the rear - which side - left or
right - is the single antenna attached ?

Are they both running the same IOS version ?

Merv

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Apr 2, 2008, 3:58:00 PM4/2/08
to

OBTW another option for your client might be just to pick up a used
1811W on ebay - use it for parts or backup

Merv

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Apr 2, 2008, 4:35:53 PM4/2/08
to

Please post "sh run int dot11radio0" from the other 1811W

Cliff

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Apr 2, 2008, 4:41:01 PM4/2/08
to

The issue actually only happends on the Non-root. The root never goes
down, I am wondering if this is due to the basic nature of a root AP.
At least so far as we have seen the root has yet to go down.

Each router only has 1 antenna and I am not there physically to see
which side they are on. If you think its relevant I can find out.

IOS on Non-root


Cisco IOS Software, C181X Software (C181X-ADVENTERPRISEK9-M), Version
12.4(11)XW3, RELEASE SOFTWARE (fc3)


IOS on Root

Cliff

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Apr 2, 2008, 4:45:58 PM4/2/08
to
On Apr 2, 1:35 pm, Merv <merv.hr...@rogers.com> wrote:
> Please post "sh run int dot11radio0" from the other 1811W

IIS-R1#sh run int dot11radio0
Building configuration...

Current configuration : 335 bytes
!
interface Dot11Radio0
ip address 192.168.254.1 255.255.255.252


!
encryption mode ciphers tkip
!

ssid IIS
!
speed basic-1.0 basic-2.0 basic-5.5 basic-6.0 basic-9.0 basic-11.0
basic-12.0 basic-18.0 basic-24.0 basic-36.0 basic-48.0 basic-54.0
channel 2422
station-role root


antenna receive right
antenna transmit right
end

=================================================================


IIS-R0#sh run int dot11radio0
Building configuration...

Current configuration : 259 bytes
!

interface Dot11Radio0
ip address 192.168.254.2 255.255.255.252
!
encryption mode ciphers tkip
!

ssid IIS

Merv

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Apr 2, 2008, 5:21:22 PM4/2/08
to

Well one test that you might want to try is to reverse the station
roles and see if the problem follows.

Cliff

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Apr 2, 2008, 5:30:31 PM4/2/08
to
On Apr 2, 2:21 pm, Merv <merv.hr...@rogers.com> wrote:
> Well one test that you might want to try is to reverse the station
> roles and see if the problem follows.

Thats an interesting idea. It hasnt crashed in over a week. Maybe this
weekend I can go in and make those changes...

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