Fix for Time modem locked to Supanet

[Oliver Critchley]

A friend of mine bought a PC from Time and the internal modem refuses
to dial any ISP apart from Supanet. Dialing any other ISP gives the
error message "Error 775: The call was blocked by the remote
computer". It appears from this newsgroup that other folk suffer the
same problem, so here is the solution which we used to fix his PC.
It's a bit technical, but it works.

Do this from any PC connected to the internet:
- Go to http://www.conexant.com/support/md_driverassistance.html
- Read the page, and click the "Agree" button
- Read the instructions on the next page. Use the information there to
identify and download the correct generic driver for the Time modem.
It is likely, but not certain, that you will need the "HSF" modem
driver.
- Take the new driver to the Time PC.

Then do this from the Time PC:
- Right click the My Computer icon on the desktop, select Properties,
select Hardware, click the Device Manager button.
- Find the modem in the listing, right click the entry, and select
uninstall. Confirm the action in the resulting box.
- Reboot the PC.
- On reboot, the PC finds the 'new' hardware, and asks if you want to
install it; say yes, and tell the Wizard where to find the driver you
downloaded.
- That's it. The modem now shows as a Generic, as opposed to saying
it's a CNXT Vx PCI. You can connect to the ISP of your choice.

Happy surfing!

Oliver.