Wating for Cable Service (ATT Horror)
bogi
ATT then TCI first started Promising Cable Modems 3 years ago. I signed up
on their website once.Waited and Waited. 2 Years went by and they were
bought out by ATT Cable. And ATT brought in Digital Cable(I Have Satellite
Antenna with locals in Cable).Last Year the ATT website said that Cable is
here and I got an Email. I called up and nothing they told me that the
website is wrong and that I cant get Cable service in my are. DSL came along
in January but I missed it by 2000 FT. They Just started sending out
postcards that they will be Upgrading their Network. After Seeing Small
towns in NC with A Population of 6000 having cable. I wonder will I ever get
Cable in East Haven CT ?Most Likley 2010. If there is anyone from ATT here
please send an email to nospam...@hotmail.com and remove the no spam
Lionel Dyck
every 2 months (sometimes more frequently) to be told:
end of next month (5 times)
within 2 months (2 times)
by the end of this month (3 times)
within 2-3 weeks (2 times)
and the last time was on 8/15 when I was told the end of 12/2000
At which point I signed up with Seren Technologies for their Astound.Net
service which they are now installing in my area.
Sadly with PacBell I'm 500 feet too far for DSL.
AT&T does NOT do a good job of informing their customers of the status and
they try to keep you hanging on and on and on and on. Because of this they
have lost me for phone, cable tv, and internet. And what is more I'm not
bashful about telling others the same thing so who knows how far that will
impact them.
"bogi" <nos...@hotmail.com> wrote in message
news:8ombad$555i$1...@newssvr05-en0.news.prodigy.com...
Scott Willsey
Lionel...@worldnet.att.net crafted the following using only a
keyboard and a mouse...
>
> AT&T does NOT do a good job of informing their customers of the status and
> they try to keep you hanging on and on and on and on. Because of this they
> have lost me for phone, cable tv, and internet. And what is more I'm not
> bashful about telling others the same thing so who knows how far that will
> impact them.
>
You mentioned Pacbell, so let me assure you of something. When I lived
in CA, I tried to get Pacbell's DSL service and not only were they
unable to tell me when it would be available in my area or not, they
actually couldn't decide! I fought with them for a couple of months
trying to get straight answers out of them.
When I moved, I immediately signed up for AT&T@Home and I've been happy
since. In addition, the AT&T@Home web site told me exactly when it
became available in my area, and I was also notified with a flyer on my
door. Installation was done within a week of my phone call, and the
service has been fast and reliable since.
It's too bad you are being left frustrated. I know the feeling from
fighting with Pacbell. It's also not a guarantee that you'd enjoy your
Pacbell DSL any better. It's really a crap shoot on the broadband
options. Some people have DSL and love it, others either can't get it
or can't get the phone company to do it and do it right. The same goes
for cable internet access.
Scott
--
==================================
I want to have an open mind, but
not so open that my brains fall out
Rob
> You mentioned Pacbell, so let me assure you of something. When I lived
> in CA, I tried to get Pacbell's DSL service and not only were they
> unable to tell me when it would be available in my area or not, they
> actually couldn't decide! I fought with them for a couple of months
> trying to get straight answers out of them.
Wow, that sounds EXACTLY like my experience. PacBell went as far as to give
me an installation date and then backed out at the last second, after 5
months of trying to get that far. They are totally disorganized. To make
it worse, I live in a new development. I can understand being confused
about wiring that's been in place for decades, but not knowing what was put
in less than a year ago is absolutely pathetic. The poor quality of my line
virtually forced me to get the ridiculously priced ISDN service. I've paid
my dues to this sorry company, I'm switching to AT&T digital phone as soon
as it's available. MediaOne (now AT&T) has its own share of problems, but
they shine compared to Pathetic Bell.
John Q. Russell
<Lionel...@worldnet.att.net> wrote:
>
>
>AT&T does NOT do a good job of informing their customers of the status and
>they try to keep you hanging on and on and on and on. Because of this they
>have lost me for phone, cable tv, and internet. And what is more I'm not
>bashful about telling others the same thing so who knows how far that will
>impact them.
Trust me when I say not much
Rob
Runner service. I'm an independent computer consultant, and recommend their
services often. The areas I'm in are wired for both DSL and cable. They
should pay me a commission for all of the good things I say about their
stuff. If they treated me lousy, I wouldn't waste my time disspelling
shared bandwidth myths and tell them all to go with DSL.
I may be one person, but I've gotten at least 20 other people to sign up.
No, I won't crumble AT&T's empire if I get all my friends and clients to
cancel, but I do think it's worth their while to treat me as a valuable
customer.
"John Q. Russell" <g...@hell.com> wrote in message
news:fko0rsotvojm3dc8u...@4ax.com...
jeff...@my-deja.com
AmeriCrap. They were mass installing aDSL lines before AmeriCrap had
even heard of them.
In article <MPDr5.30052$9o4.3...@typhoon.we.rr.com>,
Sent via Deja.com http://www.deja.com/
Before you buy.
jeff...@my-deja.com
company. There wasn't 1 house or apartment that wasn't a priority to
them. Every single city was upgraded to digital and given cable
modems. This isn't the same with the others who just bought every city
they could regardless of whether it would end up in a large or small
cluster. I know this is a simplification, but 99% of all cable
problems that people complain about are do to bad clustering.
In article <g_1s5.33344$9o4.4...@typhoon.we.rr.com>,
Scott Martenson
None. Government produces no goods or services of value to society. They
only serve the narrow interests of certain segments of society that believe
they should get something they greatly demand for less than they are willing
to pay. Government limits the ability and desire of regulated companies to
invest, inovate and become productive, because to do so provides no more
return on their capital. Look at telcommunications before regulation was
relaxed and phone companies were allowed to charge for services that
consumers find value in besides a basic phone call.
jeff...@my-deja.com wrote:
> What I mean by that statement is that 99% of all the cities that are
> getting the shaft by their cable companies like I am by Time Warner are
> the result of being in a small low priority district of a large cable
> company. In all of these cases mergers would acutally improve service.
> In all of these case government control would also improve service. I
> still believe that if there was only one cable company I would have
> cable modems and digital cable already. Why not everybody else does?
> Why would there be a contract dispute with Farmington Hills if everybody
> had the same company? One thing I can say about Americrap is that no
> city has it dramatically better than any other city. There's zero
> fragmentation. God do I want a huge government buearocracy so badly.
>
> In article <8oscnk$ukg$1...@nnrp1.deja.com>,
Marc Fuller
<smart...@mediaone.net> wrote:
> Absolutely no business is better from being controlled by the government.
> None. Government produces no goods or services of value to society.
So you prefered those hot dogs with saw dust and rat droppings in them
produced before the department of agriculture started regulating the
meat industry?
Mitch Thompson
You eat HOTDOGS? Yuck!
Why can't people decide to be intelligent and make their own decisions, like
regulating
industry with their DOLLARS, instead of being sheep and cattle and letting
good old
Uncle Sam do all their thinking for them and holding their hands, and telling
them they
are so very lucky to have an Uncle Sam who loves them so much, so they should
give him
all their money, and he'll make the bad old big businesses go away.
Marc Fuller
<mitcht...@satx.rr.com> wrote:
> You eat HOTDOGS? Yuck!
>
> Why can't people decide to be intelligent and make their own decisions, like
> regulating
> industry with their DOLLARS, instead of being sheep and cattle and letting
> good old
> Uncle Sam do all their thinking for them and holding their hands, and telling
> them they
> are so very lucky to have an Uncle Sam who loves them so much, so they should
> give him
> all their money, and he'll make the bad old big businesses go away.
In situations where I can make a rational decision that's fine.
However,when I walk into a tire store, how am I supposed to know which
tires have manufactures defects in them. When I walk into my local
grocery store how do I know which meat prodcuts have unacceptable
bacteria counts? When I deal with a monopoly, how do I as an individual
user muster enough clout to be dealt with fairly? Not all things should
be regulated, but saying nothing should is being just as blind as the
people that think all things should. The point is, it is not always
possible to be a rational consumer and vote with your dollars because
the information or choices are just not there.
Ethan Schwartz
"Marc Fuller" <marc....@m.cc.utah.edu> wrote in message
news:210920000852114931%marc....@m.cc.utah.edu...