Buyer BEWARE of: Tiger Jet Network Inc.
Gary
FYI-
Beware of Tiger Jet Network Inc. This company only seems to have an
answering machine - no direct contact. According to their webpage,
their so-called PCI ISDN modem doesn't support 386/486's, Win3.x,
dynamic B-channel allocation or POTS ports. Also, it appears that the
company has only been in existence since Oct. 96. Given all this,
buyer beware!
-gary
Tiger Jet
Gary,
Thank you for your comments of our company and product.
Before I respond to your comments, I like to include a couple of
comments from our customer(they do not have any affiliation with us.
You are welcome to get their reference directly).
+++++++++++++++++++++++++++++++
Comment from bo...@juno.com(first institutional securities in NJ)
>>I JUST BOUGHT THE COOLEST MODEM .IT IS FULLY AUTHORIZED BY MICRSOFT
>>FOR WINDOWS 95 AND WINDOWS NT 4.0
>>IT IS A TIGER JET ISDN MODEM $99.00 WITH SOFTWARE
>>FULLY PnP
>>Auto detect everything
>>128k support
>>I DONT NOT HAVE ANY AFFILIATION WITH TIGER JET
>>http://www.tigerjet.com
>>I just think its the steal of the century
>>mike s
>>bo...@juno.com
++++++++++++++++++++++++++++++++++++++++++++
comment from le...@earthlink.net (earthlink Inc. National ISP in San
Diego)
>> I just recieved your product today.
>> I must say, at first I thought "how good can this be?...
>> "But so far...I'm impressed. We hooked it up in about 10-15 min.
>> and got an instant 10k per sec. download time...very nice!.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Following are the response for your comments. Hopfully, it will
change your impression.
>This company only seems to have an
> answering machine - no direct contact.
Today is holiday, please call back after New year. We do have
a real person answer the phone call, but we perfer to use
email as a communication tool. We commit to reply all email
within 24hr (try it).
>According to their webpage,
> their so-called PCI ISDN modem doesn't support 386/486's, Win3.x,
> dynamic B-channel allocation or POTS ports.
The product is only support Win95 and NT. The reason is Microsoft only
provides
native ISDN driver support for Win95 and NT (no Win3.x).
(see http://www.microsoft.com/windows/getisdn/software.htm).
Also Microsoft doesn't supprt audio and dynamic B-channel allocation
yet.
For business reason, we decided to follow Microsoft to minimize support.
The Microsoft's NDIS WAN requires quite a lot of CPU (PPP/TCP/IP,
compression
all done in Microsoft's NDIS WAN layer). In order to have reasonable
performance,
we recommend customer should use at least 60Mhz Pentium.
>Also, it appears that the
> company has only been in existence since Oct. 96.
You are right. We are a new start up. That is why we can move so fast.
Our product is the world's first PCI ISDN modem endorsed by Microsoft.
Our product is listed in Microsoft's Web Page.
Please visit http://www.microsoft.com/windows/getisdn/hardware.htm
and select Win95 or NT link.
Our product is based on our own VLSI chip. That is the reason why the
product so good and only costs $99.
Our product has 30 days money back guarantee. You can order
in our Web. Try it. I just want you give a fair comments about
out product.
JT
: Today is holiday, please call back after New year. We do have
: a real person answer the phone call, but we perfer to use
: email as a communication tool. We commit to reply all email
: within 24hr (try it).
I sent e-mail to in...@tigerjet.com 2.5 weeks ago, and I have not gotten a
response.
Gib Henry
In all fairness, e-mail somtimes slips off into a cyber-void. The guy's
made a commitment, so give him another chance. I always keep sent mail
until I get a response, and every once in a while I review it to see what
needs to be sent again. That usually does it (not always).
Disclaimer: I've never even heard of them, so I don't have any connection
with them!
Cheers,
--
Gib
Sick and tired of unsolicited commercial e-mail (UCE or
"spam")? For a list of specific steps you can take to fight
spam, send any message to anti...@realpeople.com
Tiger Jet
JT wrote:
>
> : Today is holiday, please call back after New year. We do have
> : a real person answer the phone call, but we perfer to use
> : email as a communication tool. We commit to reply all email
> : within 24hr (try it).
>
> I sent e-mail to in...@tigerjet.com 2.5 weeks ago, and I have not gotten a
> response.
Your e-mail must get lost. Would you re-send the mail again.
Thanks,
Don Stauffer
While I appreciate information on various companies and products and
people's real-world experiences, I think a subject with the word "BEWARE"
in capitals should be resevered for really heinous companies/actions,
like fraud for instance.
This sounds more like:
1. Product with a specific, limited set of features intended to fill a niche,
2. New company which hasn't yet worked out the bugs in their support
structure, and
3. Small company whose main contact person has serious difficulty with
English.
I see more cause to "be aware" than to "BEWARE", but thanks for your
observations. They are appreciated.
- Don
Gib Henry (gibh...@realpeople.com) wrote:
>
In article <32c52014.0@ARCMASTER>, tubo...@westside.exisinc.com (JT) wrote:
>
> : Today is holiday, please call back after New year. We do have
>
> : a real person answer the phone call, but we perfer to use
>
> : email as a communication tool. We commit to reply all email
>
> : within 24hr (try it).
>
>
>
> I sent e-mail to in...@tigerjet.com 2.5 weeks ago, and I have not gotten a
>
> response.
> In all fairness, e-mail somtimes slips off into a cyber-void. The guy's
>
made a commitment, so give him another chance. I always keep sent mail
>
until I get a response, and every once in a while I review it to see what
>
needs to be sent again. That usually does it (not always).
>
Disclaimer: I've never even heard of them, so I don't have any connection
>
with them!
>
Cheers,
>
--
>
Gib
>
Sick and tired of unsolicited commercial e-mail (UCE or
>
"spam")? For a list of specific steps you can take to fight
>
spam, send any message to anti...@realpeople.com
--
Don Stauffer
d...@skyler.com
Ken Onwere
I'm curious, but what's the point here ? It's not a crime for a company
to market a product that does not support some features, especially if
they inform the public via their web site. Do you have some beef against
them ? If yes, state your case in the appropriate arena, but please do
not use scare tactics here.
Ken
JT
Tiger Jet
Your e-mail must get lost. Would you re-send the mail again.
Thanks,
Don Stauffer
While I appreciate information on various companies and products and
people's real-world experiences, I think a subject with the word "BEWARE"
in capitals should be resevered for really heinous companies/actions,
like fraud for instance.
This sounds more like:
1. Product with a specific, limited set of features intended to fill a niche,
2. New company which hasn't yet worked out the bugs in their support
structure, and
3. Small company whose main contact person has serious difficulty with
English.
I see more cause to "be aware" than to "BEWARE", but thanks for your
observations. They are appreciated.
- Don
Gib Henry (gibh...@realpeople.com) wrote:
>
In article <32c52014.0@ARCMASTER>, tubo...@westside.exisinc.com (JT) wrote:
>
> : Today is holiday, please call back after New year. We do have
>
> : a real person answer the phone call, but we perfer to use
>
> : email as a communication tool. We commit to reply all email
>
> : within 24hr (try it).
>
>
>
> I sent e-mail to in...@tigerjet.com 2.5 weeks ago, and I have not gotten a
>
> response.
> In all fairness, e-mail somtimes slips off into a cyber-void. The guy's
Ken Onwere
Tiger Jet
Tim Russell wrote:
> After working with Cardinal's product for $150, I think it would be
> worth the $50 for the peace of mind.
>
The key different between TigerJet PCI ISDN modem and Cardinal is
TigerJet's modem got Microsoft approval for Win95 and NT logo.
The Windows 95 Logo is the sign that products will work well with
Windows 95 and that they take advantage of Windows 95 features.
Microsoft recommended Customers should look for this Logo when
purchasing new software or hardware for use with Windows 95.
http://www.microsoft.com/windows/thirdparty/logoinfo.htm
Products which have received the Logo have gone through a rigorous
series of tests to determine whether or not they meet logo criteria.
TigerJet's PCI ISDN modem is not only offer you the best price($99),
but also give you the peace of mind for now and future in the Windows
environment (in term of compatibility for application).
Tim Russell
stau...@universal.dca.net (Don Stauffer) writes:
>This sounds more like:
>1. Product with a specific, limited set of features intended to fill a niche,
>2. New company which hasn't yet worked out the bugs in their support
>structure, and
>3. Small company whose main contact person has serious difficulty with
>English.
>I see more cause to "be aware" than to "BEWARE", but thanks for your
>observations. They are appreciated.
I'd tend to agree. I'm very interested, and may in fact buy one to
try out, but I'd definitely be quite a bit more confident in the product
if the company had someone who exhibited even a slight command of the
English language.
For the record, I sent a question to their "info" mailbox yesterday
and got a response about 5 minutes later, but rather than a response to
my question (is there an S/T version, as mentioned on Microsoft's page)
I received a retyping of the newsgroup posts.
After working with Cardinal's product for $150, I think it would be
worth the $50 for the peace of mind.
Nevertheless, posting capitalized BEWARE messages is unfair.
--
Tim Russell System Admin, Probe Technology email: rus...@probe.net
"Apache is our biggest competitor. It's gaining share faster than Netscape."
- Bill Gates
George Cifrancis
Gary (g...@netcom.com) wrote:
: Beware of Tiger Jet Network Inc. This company only seems to have an
: answering machine - no direct contact. According to their webpage,
: their so-called PCI ISDN modem doesn't support 386/486's, Win3.x,
: dynamic B-channel allocation or POTS ports. Also, it appears that the
: company has only been in existence since Oct. 96. Given all this,
: buyer beware!
Go here http://www.microsoft.com/isapi/hwtest/Hsearch.idc
And do a search on NETWORK/ISDN hardware catagory. They are listed in there.
--
George Cifrancis
/ George Cifrancis III
| Columbus, Ohio USA
| g...@infinet.com
\ http://www.infinet.com/~gc3/
MegaZone
in...@tigerjet.com shaped the electrons to say:
>The key different between TigerJet PCI ISDN modem and Cardinal is
>TigerJet's modem got Microsoft approval for Win95 and NT logo.
BFD. A great many products work fine with 95 and NT and do not have
the logo. It is really meaningless. If this is your 'key difference' then
you don't have anything ot brag about.
>The Windows 95 Logo is the sign that products will work well with
>Windows 95 and that they take advantage of Windows 95 features.
Which is really marketing bullshit. I've seen products with compatibility
logos puke too.
>Microsoft recommended Customers should look for this Logo when
>purchasing new software or hardware for use with Windows 95.
Of course they do, they want to force people to go through their testing.
>but also give you the peace of mind for now and future in the Windows
>environment (in term of compatibility for application).
Not for the future it doesn't. Having a MS logo now means jack for the
future. MS has a history of changing their driver formats, etc, and
breaking backwards compatibility. In fact, 'Win97' is supposed to use
a new driver format. We'll see if the current drivers work. Or will
you guaruntee free upgradibility of the do not?
-MZ
--
Livingston Enterprises - Chair, Department of Interstitial Affairs
Phone: 800-458-9966 510-426-0770 FAX: 510-426-8951 mega...@livingston.com
For support requests: sup...@livingston.com <http://www.livingston.com/>
Snail mail: 4464 Willow Road, Pleasanton, CA 94588
Clifford Donley
MegaZone wrote:
>
> in...@tigerjet.com shaped the electrons to say:
> >The key different between TigerJet PCI ISDN modem and Cardinal is
> >TigerJet's modem got Microsoft approval for Win95 and NT logo.
>
> BFD. A great many products work fine with 95 and NT and do not have
> the logo. It is really meaningless. If this is your 'key difference' then
> you don't have anything ot brag about.
>
That's really cold. You get a couple of entrepeneurs together who
assemble a product, get qualification for it, and then everbody wants to
trash them.
BAD form.
Alan P. Kennedy, Sr.
>>>>> "Clifford" == Clifford Donley <dex...@delphi.com> writes:
Clifford> MegaZone wrote:
>> in...@tigerjet.com shaped the electrons to say: >The key different
>> between TigerJet PCI ISDN modem and Cardinal is >TigerJet's modem
>> got Microsoft approval for Win95 and NT logo.
>>
>> BFD. A great many products work fine with 95 and NT and do not
>> have the logo. It is really meaningless. If this is your 'key
>> difference' then you don't have anything ot brag about.
>>
Clifford> That's really cold. You get a couple of entrepeneurs
Clifford> together who assemble a product, get qualification for it,
Clifford> and then everbody wants to trash them.
Clifford> BAD form.
Not really true he brings out some interesting points. I guess the
real problem here is that Tiger Jet came on too strong with their
sales pitch. It's a almost too good to be true type thing. Time will
tell weather it is a good product or not. Usenet is like the weather
it can be good and it can bite you when you least expect it.
I would suspect that whoever makes these boards will probably be
selling them under many different name. The cost will probably drop
rapidly. Good for usenet users :-)). Also if the cost drops enough you
will see support for other operating system too.
I really hope they sale tons of them maybe that will help reduce ISDN
rates overall. As everyone here knows the real cost problem with ISDN
is usually the very high rates same folks are very lucky like me, but
that's because BellSouth made a deal for overpricing in my state.
However, BellSouth has been trying every way possible to get out the
deal. If that happens they could sale isdn adapters for 10 bucks I
would have to go back to analog very quickly. That's why 56k modems will
really do well.
Later,
Alan
--
Alan P. Kennedy, Sr.
apke...@telalink.net
Ted Miller
Gimme a break. The "Microsoft as evil empire" and "Microsoft conspiracy"
stuff is so old and tired, and seems even more so when trotted out in
justification for throwing dirt on a product whose quality and
effectiveness in carrying out its advertised functions are not shown by a
shred of evidence to be in question.
MegaZone <mega...@livingston.com> wrote in article
<5a8utp$5...@nntp1.netcom.com>...
> in...@tigerjet.com shaped the electrons to say:
> >The key different between TigerJet PCI ISDN modem and Cardinal is
> >TigerJet's modem got Microsoft approval for Win95 and NT logo.
>
> BFD. A great many products work fine with 95 and NT and do not have
> the logo. It is really meaningless. If this is your 'key difference'
then
> you don't have anything ot brag about.
>
MegaZone
"Ted Miller" <te...@accessone.com> shaped the electrons to say:
>Gimme a break. The "Microsoft as evil empire" and "Microsoft conspiracy"
>stuff is so old and tired, and seems even more so when trotted out in
It doesn't change the facts of what I said. Ignoring them is stupid.
I have nothing against Tiger-Jet - I don't need their card, I don't use
any other card brand, and they don't compete with Livigston. I have *no*
personal interest.
But when they come right out and say their major advantage is a logo I am
going to call them on it. Even more so when they try to extrapolate into
the future based on that logo, when history shows that is bad logic.
Maybe MS will manage to maintain backwards compatibility for the drivers.
I am NOT going to bet on it, since historically they have not. And they
have announced openly that Win97 is moving to a new driver format that NT
will also be moving to - so they can share drivers. Industry indications
are that this may break old drivers - we'll see.
A TigerJet rep said that their major advantage was having this logo - I
called them on it. I, and many others I know, have had trouble with products
that had MS logos, and have had no trouble with products that don't.
And vice-versa. The logo does not guaruntee *anything*. It is only the
marketing folks who would have you believe that.
He went on to speculate about the future of the product in a way that is
not consistent with the MS track record. I'm sure as hell going to call
him on that too. Where is the support for his arguments?
MegaZone
Clifford Donley <dex...@delphi.com> shaped the electrons to say:
>MegaZone wrote:
>> in...@tigerjet.com shaped the electrons to say:
>> >The key different between TigerJet PCI ISDN modem and Cardinal is
>> >TigerJet's modem got Microsoft approval for Win95 and NT logo.
>> BFD. A great many products work fine with 95 and NT and do not have
>> the logo. It is really meaningless. If this is your 'key difference' then
>> you don't have anything ot brag about.
>assemble a product, get qualification for it, and then everbody wants to
>trash them.
They claim their "key different" is that they have the MS logo.
They brag about this? This is their big difference?
As I stated, I, and many I know, have had problems with MS endorsed
products in the past, and have not have problems with non-endorsed
products. And vice-versa. So in my experience, and that of those I
know, having an MS logo doesn't mean a lot.
I looked at their web for technical info but it was very light - mostly it
has links to MS's site. In another branch of this thread I asked
technical questions and haven't seen a reply from them - yet most of the
fluff, supportive posts have replies.
As another users pointed out - they have custom silicon but released a
product very shortly after forming. Obviously this was being worked on
before they formed. Are they a spinoff? Was this a garage project?
When I look at products like this I like to see technical details,
in depth, not marketing fluff.
As I've said in another post, I have no personal interest in this one
way or another.
Wade Missimer
MegaZone wrote:
> As I've said in another post, I have no personal interest in this one
> way or another.
You just appear to work for one of their competitors. Geez... What
happened to the old adage of never bad-mouthing the opposition?
--
Wade Missimer
e-mail: w...@xnet.com
web page: http://www.xnet.com/~wfm/
Don Stauffer
I'm trying to understand one issue discussed here; maybe someone can
clarify and give me some background. It sounds like one concern is that
the Tiger Jet card uses a Windows 95 driver to do in software what most
current TAs do in hardware. Am I correct in inferring this from these
discussions? Would this affect throughput, or is future compatibility
with descendants of Windows 95 the only pitfall? What functions are we
actually talking about here?
My opinion on the "Tigerjet is good/evil" discussion: We really have no
way to evaluate the quality of the product without one of us buying one
and seeing how easy it is to set up and how well it works. Inquiries
about the features indicate it may be valuable for some people. It is to
our advantage to foster competition by encouraging the little guy to
undersell the big names. While it's clear that the "hard sell" can be
annoying, and sales posts in Usenet groups not set up for sales are
somewhat inappropriate, and the person's English gets in the way, lets
give the product and others like it a chance and not shoot it down.
Maybe we can get ISDN to proliferate and the cost per person (BOTH for
buying equipment and for monthly service) will go down due to economies
of scale.
I'd be VERY interested in: 1. Discussion which help me tell if this
product fits my needs, and 2. Input from anyone who has bought and used
on of these, excluding those glowing customer letters Tiger Jet
themselves (himself?) is posting. So far I haven't read any comments
from people who said "I tried the product-it's good/bad."
It's OK with me if Tigerjet is just one recent immigrant who is
undiplomatic about selling and has a product targetted at a specific
market, if that product will do ME some good.
MegaZone (mega...@livingston.com) wrote:
>
"Ted Miller" <te...@accessone.com> shaped the electrons to say:
>
>Gimme a break. The "Microsoft as evil empire" and "Microsoft conspiracy"
>
>stuff is so old and tired, and seems even more so when trotted out in
>
It doesn't change the facts of what I said. Ignoring them is stupid.
>
I have nothing against Tiger-Jet - I don't need their card, I don't use
>
any other card brand, and they don't compete with Livigston. I have *no*
>
personal interest.
>
But when they come right out and say their major advantage is a logo I am
>
going to call them on it. Even more so when they try to extrapolate into
>
the future based on that logo, when history shows that is bad logic.
>
Maybe MS will manage to maintain backwards compatibility for the drivers.
>
I am NOT going to bet on it, since historically they have not. And they
>
have announced openly that Win97 is moving to a new driver format that NT
>
will also be moving to - so they can share drivers. Industry indications
>
are that this may break old drivers - we'll see.
>
A TigerJet rep said that their major advantage was having this logo - I
>
called them on it. I, and many others I know, have had trouble with products
>
that had MS logos, and have had no trouble with products that don't.
>
And vice-versa. The logo does not guaruntee *anything*. It is only the
>
marketing folks who would have you believe that.
>
He went on to speculate about the future of the product in a way that is
>
not consistent with the MS track record. I'm sure as hell going to call
>
him on that too. Where is the support for his arguments?
> -MZ
>
--
>
Livingston Enterprises - Chair, Department of Interstitial Affairs
>
Phone: 800-458-9966 510-426-0770 FAX: 510-426-8951 mega...@livingston.com
>
For support requests: sup...@livingston.com <http://www.livingston.com/>
>
Snail mail: 4464 Willow Road, Pleasanton, CA 94588
--
Don Stauffer
d...@skyler.com
Tobias Erichsen
Wade Missimer wrote:
> What happened to the old adage of never bad-mouthing the opposition?
...what happended to net-policy for non-advertising? Apart from
all technical concerns I really only see a whole bunch of
commercial advertisement around here... and this should better
stop.
Tobias
MegaZone
Wade Missimer <w...@xnet.com> shaped the electrons to say:
>You just appear to work for one of their competitors. Geez... What
>happened to the old adage of never bad-mouthing the opposition?
As I stated *several* times - Livingston does not make a card for PCs.
We do not compete with TigerJet. In fact, we make the central site
servers PC users are likely to dial into - so the more people using ISDN
to dial, the better for us.