Help: Can't Install Lotus 123

[Michael Dinnick]

I am new to this newsgroup, and apologize if this question has been
posted before.

I have used Lotus 123 for Windows since version 1, and for the past 6
months, have been running Rel.5, which I had installed over Rel.4

It never really installed (integrated) properly, as I have both
123r4.ini and 123r5.ini in my Windows directory, and kept losing
Smarticons, and Toolbar.

Lotus Tech help here in Toronto went though it with me, trying to
resolve this issue, and suggested that I save my work files, delete
the program, and reinstall.

To my horror, I can't reinstall Lotus 123r5w. Disk 1 copies most of
the install files to my hard drive, then I get "Application Error.
Lotusins caused a General Protection Fault in KRNL386.EXE at
0001:79B3"

I have tried everything - turning off and rem-ing out my anti-virus
software, going back to VGA resolution, turning off my 32 bit disk
access, setting my swap file to 0, etc.

Nothing helped.

The tech guy at Lotus said I should re-install Windows. I really don't
want to do this.

Can anyone help me work around this problem? I would be very grateful.

Michael Dinnick

Here is my system

IBM Value Point, with DX4/100 Intel processor and 16MG RAM
MS DOS 6.2 and WFWG 3.11

Config.sys

DEVICE=C:\DOS\HIMEM.SYS
DEVICE=C:\DOS\EMM386.EXE NOEMS
BUFFERS=10
FILES=80
DOS=UMB
LASTDRIVE=H
FCBS=16,0
DEVICEHIGH /L:1,39360 =C:\DOS\DBLSPACE.SYS /MOVE
DEVICEHIGH /L:1,15792 =C:\DOS\DISPLAY.SYS CON=(EGA,,1)
DOS=HIGH
COUNTRY=061,,C:\DOS\COUNTRY.SYS
STACKS=9,256
SHELL=C:\DOS\COMMAND.COM C:\DOS\ /p
DEVICEHIGH /L:1,4560 =C:\WINDOWS\IFSHLP.SYS
DEVICE=C:\DIAMOND\ESSCDCTL.COM
DEVICEHIGH /L:1,10016 =C:\DIAMOND\SANYO.SYS /D:DMSCD01

Autoexec.bat

set BLASTER=A220 I5 D1 T4
LH /L:1,40352 C:\DIAMOND\MSCDEX.EXE /D:DMSCD01 /M:12
C:\DIAMOND\ESSCFG.EXE /A:220 /I:5 /D:1 /M:s /B:330 /J:e
LH /L:0 C:\MCAFEE\VIRUSCAN\VSHIELD.EXE
LH /L:0;1,25056 /S C:\MSINPUT\MOUSE\MOUSE.EXE /Q
LH /L:0 C:\DOS\SMARTDRV.EXE
C:\DOS\MODE LPT1:,,P
@ECHO OFF
PROMPT $p$g
PATH C:\DOS;C:\WINDOWS;C:\DIAMOND
SET MSINPUT=C:\MSINPUT
C:\MSINPUT\KEYBOARD\KBDCPL.EXE /S
PATH=%PATH%;
SHARE.EXE /L:500 /F:5100
SET TEMP=C:\DOS
C:\DOS\MODE CON CODEPAGE PREPARE=((437) C:\DOS\EGA.CPI)
C:\DOS\MODE CON CODEPAGE SELECT=437
C:\MCAFEE\VIRUSCAN\VSHIELD.EXE /RECONNECT
SHARE /L:70
WIN

[L. Chen]

On 14 Jan 1997, Michael Dinnick wrote:

> .......................

> I have used Lotus 123 for Windows since version 1, and for the past 6
> months, have been running Rel.5, which I had installed over Rel.4
>
> It never really installed (integrated) properly, as I have both
> 123r4.ini and 123r5.ini in my Windows directory, and kept losing
> Smarticons, and Toolbar.
>
> Lotus Tech help here in Toronto went though it with me, trying to
> resolve this issue, and suggested that I save my work files, delete
> the program, and reinstall.
>
> To my horror, I can't reinstall Lotus 123r5w. Disk 1 copies most of
> the install files to my hard drive, then I get "Application Error.
> Lotusins caused a General Protection Fault in KRNL386.EXE at
> 0001:79B3"
>
> I have tried everything - turning off and rem-ing out my anti-virus
> software, going back to VGA resolution, turning off my 32 bit disk
> access, setting my swap file to 0, etc.

Just a wild guess. Try booting up with only the first line of your
config.sys and a prompt line for your autoexec.bat; start WFW and install.

"temp" should be set to a directory of its own, like c:\temp. But this
is not the cause of your problem.

> C:\DOS\MODE CON CODEPAGE PREPARE=((437) C:\DOS\EGA.CPI)
> C:\DOS\MODE CON CODEPAGE SELECT=437
> C:\MCAFEE\VIRUSCAN\VSHIELD.EXE /RECONNECT
> SHARE /L:70

Lily Chen
am...@freenet.buffalo.edu