Form Forwarding

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Nandini Bhardwaj

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Sep 30, 2013, 1:54:52 AM9/30/13
to commcar...@googlegroups.com
Hi!

We have set up our application (named - coco-2013-09) to forward cases to our server and we have used this feature very successfully in the past. However, we have had 34 new submissions in the last 5 days and none of them have made it to our server.

Do you folks have any ideas about what might be going wrong here?

Thanks!
Nandini.

Cory Zue

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Sep 30, 2013, 8:16:46 AM9/30/13
to commcar...@googlegroups.com, Kenn Knowles

Hi Nandini,

We are currently looking into errors affecting form forwarding on a small number of project spaces. We will let you know when we have more information.

Thanks,
Cory

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Kenn Knowles

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Sep 30, 2013, 6:46:02 PM9/30/13
to Cory Zue, commcar...@googlegroups.com
Hi Nandini,

We have diagnosed and fixed an internal problem that was causing a blockage in the forwarding system. All forwarding is restored, including all that did not get sent during this interval.

- Kenn

Nandini Bhardwaj

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Oct 1, 2013, 1:41:21 AM10/1/13
to commcar...@googlegroups.com, Cory Zue
Thanks, Kenn! We have verified that the data has been received on our server.

- Nandini

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Nandini Bhardwaj
Software Manager
V  +91.11.41881037
M  +91.9899850843
E  nan...@digitalgreen.org
O  D6 & E6, Clarion Collection( The Qutab), Shaheed Jeet Singh Marg, New Delhi-110016, India


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