Possible to re-open closed cases?

[Julia]

We have a situation where cases were closed in error (through filling our "postpartum form" which closes the case after the second time it's filled). Is there any way to re-open these cases and restore them to the phone?

Thanks,

Julia

[Amelia Sagoff]

Hi Julia,

Sorry for the late response. Though it's currently not possible to reopen a case, we are working on precisely that problem right now - watch out for an announcement soon about opening cases that have been closd in error (and otherwise dealing with erroneous data).

Thanks,

Amelia

--
You received this message because you are subscribed to the Google Groups "commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to commcare-user...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.
 
 

[Cory Zue]

To follow up, we just released this feature and made the announcement: https://groups.google.com/d/msg/commcare-users/9nj_9aJ54zk/DYAooUejv-YJ