Apologies if you got mixed messages -- we will try to make sure all our teams are aligned on what is safe or not for our clients to use. If possible, I would definitely steer toward having the teachers send the forms themselves from their phones. Remember, it is OK to go weeks (or longer) at a time without syncing the phones if needed.
In deployments with infrequent or weak general access to data networks it might be necessary for a "supervisor" to manually collect forms from many mobile workers and then send them to the server later from some home base with reliable internet. This functionality enables that workflow.
Please note that this only works for CommCare Android devices that accept external SD cards.
General Workflow Outline
1. Both the mobile worker and the supervisor must have phones running CommCare version 2.6 or later on an Android device. The supervisor must have an SD card.
2. The CHW completes a number of forms that have not been sent to the server
3. The supervisor brings an SD card to the mobile worker, and they insert an external SD card in the phone
4. They complete the "SD Dump Process" below
5. The SD card is removed from the mobile worker's phone and returned to the supervisor
6. The supervisor repeats this with as many mobile workers as necessary
7. The supervisor returns to the location with reliable internet, inserts the SD card into her phone, and completes the "SD Send Process" below
SD Dump Process
1. The SD card is in the mobile worker's phone
2. Navigate to the CommCare Home Screen
3. Press the Menu/Settings button
4. Select "Advanced" then the "Manage SD" option
5. Proceed past the warning prompt
6. (Optional) verify that the screen lists the number of forms you'd expect to be on the phone
7. Press the "Dump Forms" button
8. When this process completes successfully you can remove the SD card
SD Send Process
1. The SD card is in the supervisor's Android device. The supervisor has reliable data.
2. Navigate to the CommCare Home Screen
3. Press the Menu/Settings button
4. Select "Advanced" then the "Manage SD" option
5. Proceed past the warning prompt
6. (Optional) verify that the screen lists the number of forms you'd expect to be on the SD card
7. Press the "Send Forms" button. This part of the process could potentially take a while depending on the connection strength and number of forms on the SD card
8. When this process completes successfully you can remove the SD card