Filter case detail list?

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John Skelton

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Apr 5, 2016, 5:50:08 AM4/5/16
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Hi all

Is it possible to filter the properties that are displayed as case detail, based on another case property? For example, I want users to be able to view feedback on their performance, but only if the case property related to this feedback satisfies a certain criteria.

thanks!

John

Sheel Shah

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Apr 5, 2016, 10:11:59 AM4/5/16
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Hi John,

You need to turn on the Calculated Case List / Detail properties feature preview for your project.  Once you've turned it on, you can add a calculated property to your case detail - the calculation can directly reference other case properties and will not show an entry if it calculates to blank - so for example, you could set something the calculation to: 
if(feedback_criteria = 'yes', feedback_performance, '')

Thanks,
sheel

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Sheel Shah
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John Skelton

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Apr 5, 2016, 10:26:05 AM4/5/16
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That's great, thank you Sheel!

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JOHN SKELTON
Results, Learning & Research Manager / Prospects

MERCY CORPS
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