Issues with Form Player

[Cameron Grundy]

Hey everyone, I'm a web development student at Purdue University and I'm using the open source CommCare application template for one of my senior projects. I followed all of the directions as stated on the site, but when I attempt to run one of my web apps, I'm told that im "unable to connect to form playing service, please report an issue if you continue to see this message". I'm not sure what I've done incorrectly as I've run through each of the provided steps twice. Any possible tips or things to check for that may help me understand whats going wrong with the formplayer? I'm able to provide any additional information about my project as needed.

My primary objective is really just to learn more about how software such as this operates from the inside, and how I can utilize many of the methods used here to create my own applications.

If anyone would prefer to assist me privately, I can be contacted at cgr...@purdue.edu

Thanks you guys so much, any help is appreciated

[William Pride]

Hi Cameron,

Have you setup and run the Formplayer process as described here?

Cheers,

Will

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[Cameron Grundy]

Yes I have! There were no errors when building, but it still doesnt work.

[William Pride]

Interesting - a few ideas:

• have you set the FORMPLAYER_URL variable in your localsettings.py file to be the url and port running Formplayer?
• when you open the terminal running Formplayer can you see any errors in the logs?
• when you open the dev console in your browser likewise can you see any error messages?

Cheers,

Will

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[Cameron Grundy]

Thanks will,

I looked into the documents that you pointed out but no issues are coming up.  I did see on the formplayer.readme that the commcarehq build

must be aligned with what I have running.  Commcare build 2.0 is listed as unstable so I updated the build to the latest version 2.34.

do I have to do something to the formplayer to align these?  This is not a forked install so i am trying to eliminate any connections to the original source.

[William Pride]

I don't think that would be causing the issue you're seeing. Could you share the content of your Formplayer spring logs as well as the browser console output? It will be hard to diagnose this issue without.

Thanks,

Will

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[Cameron Grundy]

Hello Will, I apologize for the delay. 

The formplayer-spring.log is here

supervisor: couldn't chdir to /home/commcarehq/commcare-hq//formplayer: ENOENT

supervisor: child process was not spawned

supervisor: couldn't chdir to /home/commcarehq/commcare-hq//formplayer: ENOENT

supervisor: child process was not spawned

supervisor: couldn't chdir to /home/commcarehq/commcare-hq//formplayer: ENOENT

supervisor: child process was not spawned

supervisor: couldn't chdir to /home/commcarehq/commcare-hq//formplayer: ENOENT

supervisor: child process was not spawned

The browser input is below

less-1.7.3.min.js:13 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

r @ less-1.7.3.min.js:13

less-1.7.3.min.js:13 less: css for http://192.168.56.101/static/style/less/bootstrap.debug.less generated in 938ms

less-1.7.3.min.js:13 less: css for http://192.168.56.101/static/font-awesome/less/font-awesome.less generated in 155ms

less-1.7.3.min.js:13 less: css for http://192.168.56.101/static/style/less/font-commcare.less generated in 13ms

less-1.7.3.min.js:13 less: css for http://192.168.56.101/static/style/less/style.debug.less generated in 163ms

less-1.7.3.min.js:13 less: css for http://192.168.56.101/static/cloudcare/less/font-formplayer.less generated in 15ms

less-1.7.3.min.js:13 less: css for http://192.168.56.101/static/cloudcare/less/formplayer-common.debug.less generated in 121ms

less-1.7.3.min.js:13 less: css for http://192.168.56.101/static/cloudcare/less/formplayer-webapp.debug.less generated in 80ms

less-1.7.3.min.js:13 less: less has finished. css generated in 1487ms)

middleware.js:19 User navigated to listApps

middleware.js:19 User navigated to selectApp

localhost:8080/navigate_menu Failed to load resource: net::ERR_CONNECTION_REFUSED

middleware.js:19 User navigated to listApps