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CF Support

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Jul 25, 2024, 12:08:28 AM7/25/24
to CommandFusion Software
To all our dear users,

First of all, we would like to apologize for the long silence and delay in responding here.  We do read the forums, but we are hoping that this would be a more peer support forum rather than one where we directly reply most of the time.

We have a lot of requests on our official support email and the ticketing system, so we might not have the time to tackle all the issue here. If you do need a faster response, please reach out to us at our official support channels.
 
Much of our time in the last few years has been very busy to ensure timely hardware deliveries and new product development. Some have been asking about iViewer, which we have no intention to discontinue but at this moment of time, are currently only looking at updates when there is a critical problem.

App developers face the common issue of finding it very difficult to justify spending a lot of resources just to keep up with endless OS updates, new devices, when many of our customers are still using the same project and license for many years.

CF as a company is still alive and kicking and is in no danger of closing anytime soon. However as a relatively small company and due to limited resources, we are aware that certain areas hasn't been up to speed and we're working hard to address those issues the soonest possible.

Lastly, we would like to thank and appreciate all of you who have supported and journeyed with us throughout the years. Let's continue to move forward together.

Best regards,
CF Team


 

 

Rodrigo Zogaib

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Aug 7, 2024, 3:49:44 PM8/7/24
to CommandFusion Software
Good news!
Thanks for the update.

Best regards,
Rodrigo

Fiasco

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Aug 21, 2024, 12:07:28 PM8/21/24
to CommandFusion Software
yay
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