C-500 Konica/Minolta Copier

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copyman

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Sep 17, 2008, 4:11:01 PM9/17/08
to ColorCopier
We are looking for people who have this machine and have experienced
quality production issues. What have you been able to do to resolve
the issues?
Was anyone available from the factory to help? We are stuck with a
distributor who is unable to resolve technical issues. The down time
is killing us.
Looking for anyone who is willing to share their experience with the
hope that there is a solution.
Please respond and let us hear your experience even if it is no better
than ours.

Charles A. Lincoln

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Sep 17, 2008, 8:57:11 PM9/17/08
to Color...@googlegroups.com

REPLY:
What issues are you having? What RIP do you have? Make sure ALL of the
software updates have been done by service (there are tons of patches).

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Charles Lincoln
ADVANCE PRINTING COMPANY
612 30th Avenue
Fairbanks, Alaska 99701
(907) 451-1111
fax (907) 451-4511

_/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/

Brad Potter

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Sep 17, 2008, 9:43:58 PM9/17/08
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We have a c500 for sale.  It is a long story, but we ended having to buy it to get out of a lease so that we could buy another print shop.

It is a cool machine, but we had the 6500 already.

It runs Fabulous.  Make me an offer.

It would be classy if you had a city and state in your posting.  I understand having a gmail address for the list, but dicky1280 gives no clue to the location. 

My sig does tell you where I am...


Brad Potter
Printing Services Inc.
www.myprintsource.net
Your Printing Super Hero
3480 SE Bethel, Suite A
Port Orchard, WA 98366
360.876.5350 voice 360.876.5615 fax

P.S.  Referrals are the lifeblood of our business.  If you have a friend, or business associate who can benefit from our expert design and associated printing related products and services, please contact me.
I promise to treat them with respect and the highest level of integrity.
Your referrals are the greatest compliment that we can receive, so please don't keep us a secret!


A US Military Vet, whether active duty, discharged, retired, or reserve is someone who at one point in his life, wrote a blank check made payable to The United States of America for an amount of up to, and including his life. That is honor; and there are way too many people in this country who don't get that.





-- copyman <dicke...@gmail.com> wrote:

We are looking for people who have this machine and have experienced
quality production issues. What have you been able to do to resolve
the issues?
Was anyone available from the factory to help? We are stuck with a
distributor who is unable to resolve technical issues. The down time
is killing us.
Looking for anyone who is willing to share their experience  with the
hope that there is a solution.
Please respond and let us hear your experience even if it is no better
than ours.



____________________________________________________________
Click for free info on college degrees.

Steve Blatman

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Sep 24, 2008, 12:15:21 PM9/24/08
to Color...@googlegroups.com
We have a C500 with a Creo rip, with service directly from KM, and
have had few quality issues. Feel free to call or email if you have
more specific questions.

HTH,
Steve

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Steve Blatman
Ink Spot Printing & Copy Center, Inc.
14 Church Road, Frazer, PA 19355 USA
Tel: 610-647-0776
Fax: 610-647-4560

Scott Cappel

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Sep 24, 2008, 5:48:34 PM9/24/08
to Color...@googlegroups.com
Good service is the key to this any any other digital color device.

That your distributor is unable to resolve your issues indicates a lack of will or ability and possibly a breach of contract with you regarding acceptable industry standards.

We have a C500 and a 6500 well maintained by KM corporate and they are very profitable additions to our capabilities.

I would consider your distributors position unacceptable and they either get some help to resolve this situation or it might be time to contact an attorney.

S.
--
Scott Cappel
Sorrento Mesa Printing
7398 Trade Street
San Diego, CA 92121
858-527-0800
858-527-1740 FAX
http://www.sorrentomesa.com

LinkedIn Profile: www.linkedin.com/in/sorrentomesa

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