URGENT - V-Connect (VACI) National Prison Phone Service Change

[Michael Dell]

Value Added Communications Inc. (VACI) provides phone services for correctional facilities across the country (Federal, State and Local) and provides a web site (myvconnect.com) for family members, friends and interested parties to pre-pay for collect calls that are received from offenders.

In looking to add funds to my account to receive calls from a friend incarcerated in Colorado, the website has the following posted on the home page :

Important Message for V-Connect Account Holders:

The myvconnect.com website is in the process of being replaced by a new website, offenderconnect.com.
The new website will offer several advantages, including the convenience of a single log-in to make deposits to both your AdvancePay phone and Inmate PIN Debit phone accounts.
      
For ALL V-Connect customers receiving calls from ANY FACILITY, including from Dallas County TX, Federal Bureau of Prisons, and NY State DOC:
      
You must now use the offenderconnect.com website to make deposits to your prepaid phone account.
Please click the link below to access or set-up your offenderconnect.com account and make a deposit to your AdvancePay prepaid phone account.

[Note: The new site competes with J-Pay in that it also is able to send in email messages to inmates.]

* * * *

I have sent an email to VACI, as there is no information on transitioning to the OffenderConnect.com web site from your current account. As a matter of fact, you cannot access the existing information to check current balance.

It appears you have to create a new account at the OffenderConnect.com site.

Michael Dell
CO - CURE Board member

[Honest Witness]

Thanks, Mike. I will need to make the transition, then. I appreciate the heads up!

--
--
---------------------------------------------------------------------------------------------------------------------
You received this message because you are subscribed to the "Colorado-CURE" Google group.
 
To post to this group, send email to Colora...@googlegroups.com
To unsubscribe from this group, send email to Colorado-CUR...@googlegroups.com
 
Meetings begin @ 7 PM.
 
Colorado-CURE meets the 4th Wed of each month, in Denver. Due to move of ACLU office, meeting location will be posted monthly. Contact Dianne Tramutola-Lawson (303) 758-3390.
 
Northern-CURE meets the 3rd Mon of each month. Contact Nick Boyd
(970) 308-6775.
 
Southern-CURE meets the 2nd Tues of each month. Contact Michael Dell
(719) 510-9797.
 
Western-CURE meet the 2nd Tues of each month. Contact JoLynn Dorman (970) 773-0296.
 
---
You received this message because you are subscribed to the Google Groups "Colorado-CURE" group.
To unsubscribe from this group and stop receiving emails from it, send an email to colorado-cur...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.