Andy:
Great to hear you're having success with Collate:Network.
Collate:Inventory was a ready-for-testing kind of app. It definitely
needs more features but I halted development when we decided to go
with SMS. The inventory app tracks hardware and software licenses as
follows:
software licenses are entered (title and license count are tracked -
options for site license etc. are present)
hardware is entered (tracked by serial number and optional inventory
ID that can even be automatically generated)
users are entired (and can be assigned to sites or have home addresses
entered...)
software is assigned to hardware
hardware is assigned to a user
There are provisions for "in inventory" items that aren't yet assigned
as well as provisions for hardware that will be retired (but not
deleted from the database...can also be brought back into service if
needed.)
I recommend taking a look. If i know people are using it, i will
develop more.
Collate:Helpdesk isn't written yet so i'm not too disappointed. We use
an in-house developed helpdesk system that many people find problems
with. Our development team has many projects that take up their time
so my writing a helpdesk system might just be for fun anyway..we'll
see how it turns out...
Thanks, -jake
On Mar 17, 4:26 pm, "Andy Hester" <
andy.hes...@gmail.com> wrote:
> Jake,
>
> I finally imported most of the spreadsheet bs into the collate db. Worked
> very well - much better that re-entering it all. I have not found any real
> issues or feature request, but I'll keep you posted.
>
> On the inventory tool, I didn't quite understand. Is this a working project
> that you decided to retire, or was it just a planned tool that you decided
> was too similar to existing tools? Most tools I have seen have been complex
> and addressed many areas such as hardware and software inventory, patches,
> etc. I wouldn't mind having a tool that could keep up with anything that has
> a MAC address.
>
> The other thing that I need is a database that assigns hardware to a
> particular user. You would think that MS would have done this at some
> point. (maybe they have and I just don't know it) My desktop guys need to
> assign hardware to a user and track it. Of course some hardware would be
> assigned to generic users. Do you have this requirement? How do other
> people do this?
>
> As far as the help desk piece, the company I work for as a consultant has
> there own helpdesk software and I can not change it, or I would have already
> replaced it with RT or such.
>
> Thanks again for your contribution to the community.
>
> -Andy
>