Iso 9002 Requirements

[Sofía Goldthwait]

Read about the ISO 9000 Family of Standards, and also gain an understanding what is iso certification in general and where it applies, who can provide ISO certification and what groups can provide certification.

In reference to ISO 9002, it was last revised in 1994 and was titled: Model for quality assurance in production, installation, and servicing had basically the same material as ISO 9001 but without covering the creation of new products. It was very applicable for contract manufacturing. Organizations now use ISO 9001 standard and take exception to certain clauses of the standard which involve the design of products and/or service. So there is no longer a need for ISO9002:1994.

ISO/TS 9002:2016 provides guidance on the intent of the requirements in ISO 9001:2015, with examples of possible steps an organization can take to meet the requirements. It does not add to, subtract from, or in any way modify those requirements.

This standard contributes to the following Sustainable Development Goals 3 Good Health and Well-being 8 Decent Work and Economic Growth 9 Industry, Innovation and Infrastructure 10 Reduced Inequalities 11 Sustainable Cities and Communities 12 Responsible Consumption and Production 13 Climate Action Got a question?Check out our Help and Support

Almost done!
You are only one step away from joining the ISO subscriber list. Please confirm your subscription by clicking on the email we've just sent to you. You will not be registered until you confirm your subscription. If you can't find the email, kindly check your spam folder and/or the promotions tab (if you use Gmail).

ISO 9002 refers to company level certification following a standard published by the International Organization for Standardization (ISO). The ISO created guidelines for quality assurance in installation, production, and service provision. The certification went through a few changes, eventually being replaced by ISO 9001: 2000, and finally ISO 9001: 2008. The attributes of ISO 9002 are similar to ISO 9001, though it does not entail the stipulations for new product development. ISO 9002 certification is not industry-specific, but it was meant for those companies which handle processing or production, provided they did not deal with patenting or new products.

The UK government was instrumental in sponsoring the development of the ISO 9000 series. The effort began after the country experienced several disasters in weapons factories resulting from munitions defects. It became paramount to have an independent system, which assured product quality to limit quality-related defects. When ISO standards were first introduced to the market, firms would first ascertain which criteria they would use according to the certifications.

For example, ISO 9001 was oriented to companies in the design field, while ISO 9003 catered for the firms in testing and inspection. ISO 9002 was appealing for the companies that dealt with production.

ISO 9002 guided the practices for quality assurance in production, service, and installation for 13 years from 1987 to the turn of the new century. It entailed nine sets of system requirements to ensure quality in all functions concerning the production and delivery of goods and services. It is worth noting the standard could have been used for the service sector but was instead focused on the processing and manufacturing industries.

ISO 9002 was last amended in 1994 and became the benchmark for quality in production, servicing, and installation, though it mostly had the same tenets as ISO 9001. When it was ISO 9002: 1994, it was quite relevant for contract manufacturing. Companies presently use ISO 9001, and they take exception to particular clauses within the standard involving different designs and service so it would seem ISO 9002: 1994 has become practically obsolete.

According to the ISO 9002 elements, at least 20 clauses detail the different aspects of quality assurance required for the production and installation processes. For example, clause 4.14 is for corrective and preventive action. It provides for appropriate and timely documentation concerning the corrective actions taken. To satisfy this, a company would have to create a system for these corrective actions.

The ISO/ DIN essay contest is for the young enthusiasts on standardization. It is issued in developing nations and provides recognition to upcoming professionals who are working towards improved standardization in their countries.

This award targets the efforts of technical experts. It is open to any person who has been nominated as an expert in their field, or a project leader within a working group, and their contributions to standardization goals.

This is given to leaders in various fields from the government to academia and business, outside the bounds of quality assurance forums because of the level of contribution to the use of ISO standards within their respective fields.

This Technical Specification (TS) is intended to be informative and provides guidance on the requirements in ISO 9001, with a clause by clause correlation to Clauses 4-10. It does not provide guidance on the informative annexes A and B in ISO 9001.

This TS does not add new requirements to ISO 9001; however, it gives examples of what an organization can do. These examples are not definitive and only represent possibilities, not all of which are necessarily suitable for every organization.

ISO 9001 contains requirements that can be objectively audited or assessed. This TS includes examples, descriptions and options that aid both in the implementation of a quality management system and in strengthening its relation to the overall management of an organization. While the guidelines in this Technical Specification are consistent with the ISO 9001 quality management system model, they are not intended to provide interpretations of the requirements in ISO 9001 or be used for audit or assessment purposes.

The ISO 9000 family is a set of five quality management systems (QMS) standards by the International Organization for Standardization (ISO) that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service.[1] ISO 9000 deals with the fundamentals and vocabulary of QMS,[2] including the seven quality management principles that underlie the family of standards.[2][3][4] ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.[5] ISO/TS 9002 offers guidelines for the application of ISO 9001.[6] ISO 9004 gives guidance on achieving sustained organizational success.[7]

Third-party certification bodies confirm that organizations meet the requirements of ISO 9001. Over one million organizations worldwide[8] are independently certified, making ISO 9001 one of the most widely used management tools in the world today. [9][10][self-published source?] as being wasteful and not being useful for all organizations.[11][12]

The global adoption of ISO 9001 may be attributable to several factors. In the early days, the ISO 9001 (9002 and 9003) requirements were intended to be used by procuring organizations, such as contractors and design activities, as the basis of contractual arrangements with their suppliers. This helped reduce the need for subcontract supplier quality development by establishing basic requirements for a supplier to assure product quality. The ISO 9001 requirements could be tailored to meet specific contractual situations, depending on the complexity of the product, business type (design responsibility, manufacture only, distribution, servicing, etc.), and risk to the procurer. For example, the food industry combined the ISO 9000 series with HACCP as a single management system. [16] [17] If a chosen supplier was weak in the controls of their measurement equipment (calibration), and hence QC/inspection results, that specific requirement would be invoked in the contract. Adopting a single quality assurance requirement also leads to cost savings throughout the supply chain by reducing the administrative burden of maintaining multiple sets of quality manuals and procedures.

A few years later, the UK Government took steps to improve national competitiveness following the publication of cmd 8621, and Third-Party Certification of Quality Management Systems was born under the auspices of the National Accreditation Council of Certification Bodies (NACCB), which has become the United Kingdom Accreditation Service (UKAS).

In addition to many stakeholders' benefits, several studies have identified significant financial benefits for organizations certified to ISO 9001, with an ISO analysis of 42 studies showing that implementing the standard enhances financial performance.[18] Corbett et al. showed that certified organizations achieved a superior return on assets[19] compared to otherwise similar organizations without certification.[20]

Heras et al. found similarly superior performance[20] and demonstrated that this was statistically significant and not a function of organization size.[21] Naveha and Marcus claimed that implementing ISO 9001 led to superior operational performance in the U.S. automotive industry.[22] Sharma identified similar improvements in operating performance and linked this to superior financial performance.[23] Chow-Chua et al. showed better overall financial performance was achieved for companies in Denmark.[24] Rajan and Tamimi (2003) showed that ISO 9001 certification resulted in superior stock market performance and suggested that shareholders were richly rewarded for the investment in an ISO 9001 system.[25]

While the connection between superior financial performance and ISO 9001 may be seen from the examples cited, there remains no proof of direct causation, though longitudinal studies, such as those of Corbett et al. (2005),[20] may suggest it. Other writers, such as Heras et al. (2002),[21] have indicated that while there is some evidence of this, the improvement is partly driven by the fact that there is a tendency for better-performing companies to seek ISO 9001 certification.

c80f0f1006