Product-market fit isn't a finish line. It's a moving target.

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Dave Berkus

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Mar 10, 2026, 12:00:48 PM (13 days ago) Mar 10
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CogLab UC Berkeley

Hello CogLab,

Too many small companies never figure out where their product or service fits - where customers pull them rather than the company pushing without great results.  Please read on...

Tuesday, March 10th, 2026

Product-market fit isn't a finish line. It's a moving target.

I've watched many founders celebrate "achieving PMF" only to see their growth stall six months later. The market shifted. Customer expectations evolved. Competitors adapted faster.

Here's what five decades of investing has taught me about product-market fit: It's not binary. You don't flip a switch and suddenly have it forever.

Real PMF shows up in three ways that matter:

First, your customers start selling for you. Not because you asked them to. Not because you incentivized referrals. They just can't help themselves. When someone asks them about their problem, your product is the first thing they mention. That's signal.

Second, your churn drops without you doing anything heroic. You're not throwing discounts at people or assigning success managers to babysit accounts. People just stay. The product became part of their workflow, their process, their identity ...  You can Read the rest of this post on Berkus.com by clicking here...

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