Windows UWP app rejected

[mcw]

I installed and tested my app on a Windows Phone and everything works.

Time to submit it to the app store. I changed the build type to Windows Store Upload and submitted the build. I uploaded the resulting APPXUPLOAD file to the Microsoft store. It was validated and accepted. I submitted the app for certification.

The Microsoft response was:

App Policies: 10.3 App Is Not Testable

Notes To Developer

Unfortunately, we can’t test your app:

Reason:
The app silently terminates at launch.

Steps to Reproduce:
1. Launch the app on Windows Phone device.
2. Notice that app silently terminates at launch.

Tested Device Families: Windows 10 Desktop, Windows 10 Mobile

I have tested here without a problem but I tested the debug build. Is it possible there is something wrong with the APPXUPLOAD file? Is there any way I can test the actual file I send to Microsoft here on my device?

I submitted two similar apps to the store last week and they were accepted.

Any ideas?

Thanks

[Steve Hannah]

Could be a race condition.  

I recommend doing a test with Build Type "Windows Store Build", before submitting it.  This will use their DotNet native Toolchain to compile it down to native code using the same tools that the windows store will use.  That will produce the closest thing to what they are testing.

Steve

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Steve Hannah

Software Developer

Codename One

http://www.codenameone.com

[mcw]

I was wondering what that was for :-)

I tried a Windows Store Build on my phone, it ran fine.

I first submitted this app on 3/12. Microsoft rejected the app saying that when they hit the Scan button they got a black screen. That was because the scanning cn1lib is not available for Windows. The key here though is that it worked, they were able to run my app and find that issue.

So I updated my app to display a dialog when Scan was hit to say this feature was unavailable. I resubmitted the app on 3/14. This time they can't run it. There were no changes in the startup logic.

Unless you have any other ideas I think I will do a new build and resubmit. Maybe something went wrong with the build.

Thanks

[Steve Hannah]

Yes.  Resubmit.  You might also want to ask them for more information about their test environment (e.g. device, OS version, etc...).  It's possible that the bug is version/device dependent.  (E.g. Yesterday there was a bug report saying that there is a problem during starting on HD devices).

You can also try using logging so that you'll get an email when it crashes on them.  (That's a Pro or higher feature).

Steve

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Steve Hannah

Software Developer

Codename One

http://www.codenameone.com

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