Sounds like your model can't use the specified aromatic compound as a carbon source. As far as I know, there is no automated way to troubleshoot this. Here are a couple of things I have done when trying to solve a similar problem:
1. Add exchange fluxes for redox (NAD, NADH, NADP, NADPH) and energy (ATP, ADP, AMP) to make sure those aren't limiting uptake
2. Make sure there is a pathway from your compound to central metabolism (i.e. if your compound gets degraded to acetate, set acetate as your objective)
3. Add an exchange flux for that central metabolite (i.e. acetate). In addition to the exchanges from step 1, you should be able to get growth.
4. Gradually eliminate your newly-added exchange fluxes to see where the problem is.
-Dan