>My husband is staying in the Boulder area and can't seem to figure out how
>to configure his Outlook Express to work with the above-mentioned service.
>Can anyone out there give me some advise I can pass-on to him?
AFAICT, there's nothing funny how broadband cable access works in
Boulder. I'm somewhat amused you asked this question in a
Boulder-specific newsgroup.
I presume that you have some ISP at home other than AT&T broadband.
Your husband should contact that ISP to get support with his problem.
Alternatively, AT&T may be able to support, but it's probalby not
their problem.
I presume he's trying to get POP or IMAP access to his e-mail account
that's hosted on that particular ISP. He may have to change the
validation information that he provides to access his e-mail, since
he's now attempting to access his account from outside the ISP rather
than from the inside -- what he was doing from home.
Alternatively, he may want to try an to configure an alternative
e-mail program to read his mail. He could try Free Agent
(www.forteinc.com) or Eudora (www.eudora.com) to read his mail.
This stuff is still way more complicated than it should be...
>Brigitte J.
--phil
TIA
Brigitte J.
I ask because I'm not sure what other areas in the US have AT&T Broadband
service. And because my husband is currently in Boulder, I figured he
wasn't the only one there using it. I wasn't sure if there was anything
special/funny about broadband cable access and how it works in Boulder,
that's why I asked. All I know is, that we've got Outlook Express
configured on his computer in Boulder, the way we've got Outlook Express
configured here at home (where I am, which isn't in CO), using DSL through
our local phone company. Of course he's using his AT&T account information
in Outlook Express, rather than the account information I use at home for
our DSL here. But he's not able to access the AT&T email server.
>
> I presume that you have some ISP at home other than AT&T broadband.
You presume correctly.
> Your husband should contact that ISP to get support with his problem.
Why should my husband in Boulder contact the ISP i use at home? He's not
trying to access his email at home, he's trying access the email he's
established with AT&T in Boulder.
> Alternatively, AT&T may be able to support, but it's probalby not
> their problem.
Well, if they can't help, I don't know who can.
> I presume he's trying to get POP or IMAP access to his e-mail account
> that's hosted on that particular ISP.
He's trying to access the AT&T e-mail account he's set up with them. He has
no problem accessing it from their website, but would like to use OE.
He may have to change the
> validation information that he provides to access his e-mail, since
> he's now attempting to access his account from outside the ISP rather
> than from the inside -- what he was doing from home.
He's trying to what?? I never said that!
Thanks anyway...
Brigitte
The att broadband news server (here) is netnews.attbi.com.
In Outlook, View->Go to-> News starts an app that lets you
configure the news reader.
In Olutlook Express, Help-> Newsgroups should get your
started.
Good luck,
-Stuart
"Brigitte J." wrote:
--
Regards,
Stuart Kuzminsky
5112 Idylwild Trail
Boulder, CO 80301
Tel. 303.440.6415
>Thanks Stuart! That's the kind of useful information i needed...
>
>Brigitte
In your other posting, you said you were asking about e-mail access.
Stuart presumed that you were asking about how to get newsgroup
access.
If you're looking to change the behavior of your husband's e-mail
access, the instructions below will have no impact on that.
--phil
>
>
>"Stuart Kuzminsky" <stu...@qedswedish.com> wrote in message
>news:3DBC34D8...@qedswedish.com...
Well, it's pretty straightforward:
1. You said the problem was getting your husband e-mail access to his
ATTBI email account using Microsoft Outlook Express.
2. Stuart gave you instructions on how to configure Outlook Express to
read newsgroups.
3. newsgroups != email
They are completely different beasts. Where you are posting to now is a
newsgroup. It is a public discussion with the database distributed to
thousands of machines. E-mail is a private discussion with each mailbox
typically owned by a single user and hosted on a single machine.
4. Configuring Outlook Express to be a newsreader will give you access
to newsgroups. But it will do nothing to get you access to e-mail.
> but it's not nearly as useful as what stuart posted....
So you say. Why exactly do you think configuring OE to read newsgroups will do
to help you read e-mail? That's kind of like saying that fixing the remote on
your garage door opener will improve your car's mileage.
>thanks anyway...
You're welcome anyway. The advice was good, but I'm not sure you can hear it.
No further response is necessary, Brigitte. Thanks!
>Brigitte
--phil