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AT&T Broadband - Outlook Express???

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Phil Earnhardt

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Oct 27, 2002, 12:12:20 PM10/27/02
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On Sun, 27 Oct 2002 15:51:41 GMT, "Brigitte J." <ba...@rocketmail.com>
wrote:

>My husband is staying in the Boulder area and can't seem to figure out how
>to configure his Outlook Express to work with the above-mentioned service.
>Can anyone out there give me some advise I can pass-on to him?

AFAICT, there's nothing funny how broadband cable access works in
Boulder. I'm somewhat amused you asked this question in a
Boulder-specific newsgroup.

I presume that you have some ISP at home other than AT&T broadband.
Your husband should contact that ISP to get support with his problem.
Alternatively, AT&T may be able to support, but it's probalby not
their problem.

I presume he's trying to get POP or IMAP access to his e-mail account
that's hosted on that particular ISP. He may have to change the
validation information that he provides to access his e-mail, since
he's now attempting to access his account from outside the ISP rather
than from the inside -- what he was doing from home.

Alternatively, he may want to try an to configure an alternative
e-mail program to read his mail. He could try Free Agent
(www.forteinc.com) or Eudora (www.eudora.com) to read his mail.

This stuff is still way more complicated than it should be...

>Brigitte J.

--phil

Brigitte J.

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Oct 27, 2002, 10:51:41 AM10/27/02
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My husband is staying in the Boulder area and can't seem to figure out how
to configure his Outlook Express to work with the above-mentioned service.
Can anyone out there give me some advise I can pass-on to him?

TIA
Brigitte J.


Brigitte J.

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Oct 27, 2002, 3:24:45 PM10/27/02
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"Phil Earnhardt" <p...@dim.com> wrote in message
news:127oru8ut07mka8ms...@4ax.com...

> On Sun, 27 Oct 2002 15:51:41 GMT, "Brigitte J." <ba...@rocketmail.com>
> wrote:
>
> >My husband is staying in the Boulder area and can't seem to figure out
how
> >to configure his Outlook Express to work with the above-mentioned
service.
> >Can anyone out there give me some advise I can pass-on to him?
>
> AFAICT, there's nothing funny how broadband cable access works in
> Boulder. I'm somewhat amused you asked this question in a
> Boulder-specific newsgroup.

I ask because I'm not sure what other areas in the US have AT&T Broadband
service. And because my husband is currently in Boulder, I figured he
wasn't the only one there using it. I wasn't sure if there was anything
special/funny about broadband cable access and how it works in Boulder,
that's why I asked. All I know is, that we've got Outlook Express
configured on his computer in Boulder, the way we've got Outlook Express
configured here at home (where I am, which isn't in CO), using DSL through
our local phone company. Of course he's using his AT&T account information
in Outlook Express, rather than the account information I use at home for
our DSL here. But he's not able to access the AT&T email server.

>
> I presume that you have some ISP at home other than AT&T broadband.

You presume correctly.

> Your husband should contact that ISP to get support with his problem.

Why should my husband in Boulder contact the ISP i use at home? He's not
trying to access his email at home, he's trying access the email he's
established with AT&T in Boulder.

> Alternatively, AT&T may be able to support, but it's probalby not
> their problem.

Well, if they can't help, I don't know who can.

> I presume he's trying to get POP or IMAP access to his e-mail account
> that's hosted on that particular ISP.

He's trying to access the AT&T e-mail account he's set up with them. He has
no problem accessing it from their website, but would like to use OE.

He may have to change the
> validation information that he provides to access his e-mail, since
> he's now attempting to access his account from outside the ISP rather
> than from the inside -- what he was doing from home.

He's trying to what?? I never said that!

Thanks anyway...

Brigitte

Stuart Kuzminsky

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Oct 27, 2002, 1:44:52 PM10/27/02
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Hej Birgitte,

The att broadband news server (here) is netnews.attbi.com.
In Outlook, View->Go to-> News starts an app that lets you
configure the news reader.
In Olutlook Express, Help-> Newsgroups should get your
started.
Good luck,
-Stuart

"Brigitte J." wrote:

--
Regards,
Stuart Kuzminsky

5112 Idylwild Trail
Boulder, CO 80301
Tel. 303.440.6415

stu...@qedswedish.com


Phil Earnhardt

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Oct 27, 2002, 3:33:18 PM10/27/02
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On Sun, 27 Oct 2002 20:25:37 GMT, "Brigitte J." <ba...@rocketmail.com>
wrote:

>Thanks Stuart! That's the kind of useful information i needed...
>
>Brigitte

In your other posting, you said you were asking about e-mail access.

Stuart presumed that you were asking about how to get newsgroup
access.

If you're looking to change the behavior of your husband's e-mail
access, the instructions below will have no impact on that.

--phil


>
>
>"Stuart Kuzminsky" <stu...@qedswedish.com> wrote in message
>news:3DBC34D8...@qedswedish.com...

Phil Earnhardt

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Oct 27, 2002, 8:06:17 PM10/27/02
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In article <wt%u9.2074$UA4.1...@news.alltel.net>,

Brigitte J. <ba...@rocketmail.com> wrote:
>
>> >Thanks Stuart! That's the kind of useful information i needed...
>> >
>> >Brigitte
>>
>> In your other posting, you said you were asking about e-mail access.
>>
>> Stuart presumed that you were asking about how to get newsgroup
>> access.
>>
>> If you're looking to change the behavior of your husband's e-mail
>> access, the instructions below will have no impact on that.
>
>i'm not sure what you're saying here

Well, it's pretty straightforward:

1. You said the problem was getting your husband e-mail access to his
ATTBI email account using Microsoft Outlook Express.

2. Stuart gave you instructions on how to configure Outlook Express to
read newsgroups.

3. newsgroups != email

They are completely different beasts. Where you are posting to now is a
newsgroup. It is a public discussion with the database distributed to
thousands of machines. E-mail is a private discussion with each mailbox
typically owned by a single user and hosted on a single machine.

4. Configuring Outlook Express to be a newsreader will give you access
to newsgroups. But it will do nothing to get you access to e-mail.

> but it's not nearly as useful as what stuart posted....

So you say. Why exactly do you think configuring OE to read newsgroups will do
to help you read e-mail? That's kind of like saying that fixing the remote on
your garage door opener will improve your car's mileage.

>thanks anyway...

You're welcome anyway. The advice was good, but I'm not sure you can hear it.

No further response is necessary, Brigitte. Thanks!

>Brigitte

--phil

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