1) 2^11 in the video refers to 2 bytes (as program can be mix of compressed 2 byte or 4 byte instructions]; hence the branch offsets are specified in terms of 2 byte instructions.
In the quiz the program cannot use any compressed instructions so only 4 byte instructions.
2) You can reach all -2%20-+2^20-1 addresses; it is just that not all addresses. Instructions are only stored at multiples of 4 (4 byte alighed)
The 2^18 refers to in terms of 4 byte instructions (not bytes).
Pay attention to the metric it is either instructions, bytes, 2 bytes or 4 bytes. It varies from the video to the quiz.