CMSSync does not start - win10

[Francesca Rossi]

I installed CMSSync on a new PC with windows 10, the installation seems successful but CMSSync does not start without any error message. This is the log:

2016-04-07 16:48:40,966 [1] INFO  CmisSync.Program [(null)] - Starting. Version: 2.6.5.0

2016-04-07 16:48:41,018 [1] INFO  CmisSync.ControllerBase [(null)] - Config | Created 'C:\Users\michela\CmisSync'

2016-04-07 16:48:41,080 [1] INFO  CmisSync.Lib.FolderLock [(null)] - Creating folder lock file: C:\Users\michela\CmisSync

2016-04-07 16:48:41,577 [1] DEBUG CmisSync.SetupController [(null)] - SetupController - Entering constructor.

2016-04-07 16:48:41,601 [1] DEBUG CmisSync.SetupController [(null)] - SetupController - Exiting constructor.

2016-04-07 16:48:42,514 [1] DEBUG CmisSync.Setup [(null)] - Entering constructor.

2016-04-07 16:48:42,520 [1] DEBUG CmisSync.Setup [(null)] - Exiting constructor.

2016-04-07 16:48:43,749 [1] DEBUG CmisSync.Setup [(null)] - Entering ChangePageEvent.

2016-04-07 16:48:43,898 [1] DEBUG CmisSync.Setup [(null)] - Exiting ChangePageEvent.

2016-04-07 16:48:43,912 [1] DEBUG CmisSync.Setup [(null)] - Entering ShowWindowEvent.

2016-04-07 16:48:44,477 [1] DEBUG CmisSync.Setup [(null)] - Exiting ShowWindowEvent.

2016-04-07 16:49:26,022 [1] DEBUG CmisSync.Setup [(null)] - Entering ChangePageEvent.

2016-04-07 16:49:26,027 [1] DEBUG CmisSync.Setup [(null)] - Exiting ChangePageEvent.

2016-04-07 16:49:27,390 [1] DEBUG CmisSync.Setup [(null)] - Entering ChangePageEvent.

2016-04-07 16:49:27,394 [1] DEBUG CmisSync.Setup [(null)] - Exiting ChangePageEvent.

2016-04-07 16:49:30,982 [1] DEBUG CmisSync.Setup [(null)] - Entering ChangePageEvent.

2016-04-07 16:49:30,984 [1] DEBUG CmisSync.Setup [(null)] - Exiting ChangePageEvent.

2016-04-07 16:49:31,739 [1] DEBUG CmisSync.Setup [(null)] - Entering ChangePageEvent.

2016-04-07 16:49:31,762 [1] DEBUG CmisSync.Setup [(null)] - Exiting ChangePageEvent.

2016-04-08 10:12:56,617 [1] INFO  CmisSync.Program [(null)] - Starting. Version: 2.6.5.0

2016-04-08 10:12:59,529 [1] INFO  CmisSync.Lib.FolderLock [(null)] - Creating folder lock file: C:\Users\michela\CmisSync

2016-04-08 10:13:06,554 [1] DEBUG CmisSync.SetupController [(null)] - SetupController - Entering constructor.

2016-04-08 10:13:06,770 [1] DEBUG CmisSync.SetupController [(null)] - SetupController - Exiting constructor.

2016-04-08 10:13:15,877 [1] DEBUG CmisSync.Setup [(null)] - Entering constructor.

2016-04-08 10:13:16,300 [1] DEBUG CmisSync.Setup [(null)] - Exiting constructor.

I tried the installation several times and tried to reboot the PC

I have installed CMSSync also on a laptop with windows 10 and it works fine. The configuration of the two PC is very similar, so I am even more confused.

[Nicolas Raoul]

Hello Francesca,

Does the cmissync process run? (see the task manager)

Is the small icon hidden, maybe? You can configure notification bar icons to be always visible.

Thanks for the feedback!

Nicolas Raoul

CmisSync team

Aegif

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[Francesca Rossi]

Il giorno venerdì 8 aprile 2016 10:44:42 UTC+2, Nicolas Raoul ha scritto:

Hello Francesca,

Does the cmissync process run? (see the task manager)

no, the process does not run

[Francesca Rossi]

solved !

the process has a strange name (e617d.rbf) so I did not realize that it was running and was only a problem of the icon not showing up on the bar