Accepted tickets not listed in dashboard

[Michael R. Bernstein]

The 'My Tickets' portlet in the dashboard only lists assigned tickets.
As soon as those tickets are accepted, they disappear from the
dashboard. What do I need to change in order for 'My Tickets' to list
all open tickets assigned to the logged-in user, regardless of whether
the have accepted them?

--
You received this message because you are subscribed to the Google Groups "ClueMapper User" group.
To post to this group, send email to cluemap...@googlegroups.com.
To unsubscribe from this group, send email to cluemapper-us...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/cluemapper-user?hl=en.

[Michael R. Bernstein]

On Apr 26, 1:18 pm, "Michael R. Bernstein" <mich...@fandomhome.com>
wrote:

> The 'My Tickets' portlet in the dashboard only lists assigned tickets.
> As soon as those tickets are accepted, they disappear from the
> dashboard. What do I need to change in order for 'My Tickets' to list
> all open tickets assigned to the logged-in user, regardless of whether
> the have accepted them?

So, I went digging in the source, and found the relevant bit was line
152 of service.py:

http://projects.serverzen.com/pm/p/cluemapper/browser/ClueMapper/trunk/src/clue/app/service.py#L152:

" AND (status='new' OR status='assigned')" \

Which obviously just needed a minor modification:

" AND (status='new' OR status='assigned' OR
status='accepted')" \

I think this change would be helpful to most CM users.