Error trying to reclaim my cloudnode account

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Nuno Furtado

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Dec 22, 2015, 2:42:53 PM12/22/15
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I'm following the link provided in the email and choose to authenticate with google openauth. 

I login and authorize the acess but when i get to the dashboard screen where i need to create the account i get an error.

I have the following messages on screen:

  • OAuth/OpenID account verified!

    Your new account will be associated with this ID.
  • User name is not valid or already taken.
No matter what i input in the username input box i get both these messages and the process doesn't go through

Hans Schroeder

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Dec 22, 2015, 2:51:40 PM12/22/15
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Hi,

I cannot find an account with your email address. Are you sure that you have signed up with that email address? If yes, when did you approximately sign up and what user name did you choose?

- Hans

Nuno Furtado

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Dec 22, 2015, 3:47:37 PM12/22/15
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Hello hans,

i originally used the following email for the beta signup : 

1eb5...@opayq.com

Hans J Schroeder

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Dec 22, 2015, 3:54:19 PM12/22/15
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Can’t find that one either. You can try to recover your account from here: https://cloudno.de/login/recover

Or do you remember the name of one of your apps or databases?

- Hans 


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Nuno Furtado

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Dec 22, 2015, 4:03:41 PM12/22/15
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hmm i dont have an app or database because i never created the account. That is my current problem.

I got the email named "Here is your Cloudnode invite" and i tried to use the invite code and after acception my google oAuth it fails with the errors above.

sorry if my original message wasn't clear

Hans J Schroeder

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Dec 22, 2015, 5:16:02 PM12/22/15
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I see. We are now live and you don’t need an invite code anymore. Please delete the invite code from the URL and try again. 
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