Could not add SSH public key

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Nagata Parama Aptana

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Sep 15, 2025, 4:04:49 PMSep 15
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Hi all,
I tried to add my SSH public key to my account, but file upload and plaintext paste failed with "Key could not be parsed". I have confirmed that my key only contains ASCII characters. Please advise, thanks in advance.

Leigh Stoller

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Sep 15, 2025, 4:11:57 PMSep 15
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Hi. Paste your public key into an email and send it to porta...@cloudlab.us <mailto:porta...@cloudlab.us>

Thanks
Leigh

Leigh Stoller

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Sep 15, 2025, 4:51:07 PMSep 15
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> I tried to add my SSH public key to my account, but file upload and plaintext paste failed with "Key could not be parsed". I have confirmed that my key only contains ASCII characters. Please advise, thanks in advance.

Hi. This has been fixed, please give it another try.

Thanks
Leigh


Nagata Parama Aptana

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Sep 15, 2025, 5:15:46 PMSep 15
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Now it works, thanks a lot.
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