Log no being shown on website

[Sajid]

Hi guys,

I am using google cloud for my WordPress website. It is working fine when access the website with IP address (http://34.125.149.5/) but if you brows it with domain name ( www.battersouq.com ) the logo disappear. I observe there is an issue with DNS.

If any one can help me to resolve this issue.

Thanks & Regard,

[khalidq]

Hello,

I have run a quick test and it seems that the A record is not set

dig www.battersouq.com

; <<>> DiG 9.11.5-P4-5.1+deb10u5-Debian <<>> www.battersouq.com

;; global options: +cmd

;; Got answer:

;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 49163

;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:

; EDNS: version: 0, flags:; udp: 4096

;; QUESTION SECTION:

;www.battersouq.com.            IN      A

;; AUTHORITY SECTION:

com.                    900     IN      SOA     a.gtld-servers.net. nstld.verisign-grs.com. 1625322997 1800 900 604800 86400

;; Query time: 101 msec

;; SERVER: 100.115.92.193#53(100.115.92.193)

;; WHEN: Sat Jul 03 10:36:52 EDT 2021

;; MSG SIZE  rcvd: 120

As a next step, I would suggest to check your DNS configuration with your domain registrar.

Let us know once the A record is set and the domain name is resolvable