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Job Title: Systems Administrator (No H1B/CPT)
Job Location: Imperial, PA (Onsite) Local Candidates only
with DL
Job Type: Contract
Interview Mode: Video
JOB DESCRIPTION
We’re looking for an IT Systems
Administrator/Engineer to support our IT operations across both corporate and
operational environments. This role is highly hands-on and fast-paced - you’ll
be responsible for keeping critical systems running smoothly while also
contributing to projects that improve how we work. You’ll support a mix of
end-user needs, hardware and infrastructure, and cross-functional IT
initiatives.
Essential Functions and Impact Areas
IT Operations & Support
- Support daily IT
operations across a variety of systems, including endpoints (computers,
iPads), peripherals (scanners, printers), networks, and conference room
technology
- Provide real-time support
to on-site staff, addressing technical issues and requests as they arise
- Manage and resolve IT Help
Desk tickets for remote users (troubleshooting, software access requests,
etc.)
User Lifecycle Management
- Own onboarding and
offboarding processes, including account provisioning/deprovisioning,
hardware setup, and access management
- Conduct IT orientation for
new hires and ensure a smooth first-day experience
- Support onboarding of
specialized roles on-site (e.g., pharmacists, pharmacy technicians),
including system access, device setup, and physical access badge creation
- Handle hardware
reclamation and license management during offboarding
Asset & Device Management
- Track and manage IT assets
across their lifecycle (procurement, deployment, refresh, break/fix, and
disposal)
- Maintain accurate
inventory of devices and ensure proper allocation for new hires and
replacements
Projects & Continuous Improvement
- Contribute to and help
lead IT projects such as system upgrades, office/equipment moves, and
process improvements
- Partner with the broader
IT team on company-wide initiatives and operational improvements
Minimum Requirements
- Experience in IT desktop
support, help desk, or a similar hands-on role
- Strong troubleshooting
skills across computer hardware and software (70% macOS, 20% Windows, 10%
iPadOS)
- Basic understanding of
enterprise networking (Cisco Meraki, Fortinet)
- Experience managing user
lifecycle processes (onboarding, offboarding, access management)
- Familiarity with ticketing
systems and help desk workflows
- Ability to manage multiple
priorities in a fast-paced, operational environment
- Ability to lift up to
50lbs, climb ladders, or crawl under desks as needed
- Passion for learning new
technologies - improving yourself and the team around you
- Occasional availability on
evenings and weekends
Nice To Have
- Experience supporting
healthcare, pharmacy, or industrial warehouse environments
- Exposure to mobile device
management (MDM) platforms (Jamf, Kandji, etc.)
- Experience in Okta and
Google Workspace administration
- Participated in or lead
large IT projects (upgrades, migrations, process improvements)
- Loads of empathy,
patience, and a good sense of humor
Thanks
& Regards,
Abhay
Source Infotech Inc.
E-mail: ab...@sourceinfotech.com
Hangout: waybi...@gmail.com
LinkedIn: linkedin.com/in/abhayy-dubey-a5425423a
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