No usage data apart from current month

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Sacha Philipsen

oläst,
18 feb. 2022 08:51:542022-02-18
till Cloud Carbon Footprint
Hi all

We've been experimenting with Cloud Carbon Footprint for our Azure environment and are interested in exploring it even further. The issue we are running into is that we can't seem to display any other data apart from the current month (february). Via web application it just says "There's no data to display" and via the CLI option it just returns months other than february with  0.00 kWh and 0.00 MTC02e. 

Are we missing an option or a variable, or is this a permission/access issue? There is no error code or anything so I can't give much info, my apologies.

Looking forward to hear back from you.

Kind regards

Sacha

Dan Lewis-Toakley

oläst,
22 feb. 2022 15:16:572022-02-22
till Sacha Philipsen, Cloud Carbon Footprint
Hi Sacha, 

I just re-testing pulling the last 4 months of data and it seems to work fine when it comes to Thoughtworks internal usage, so I suspect maybe you have a different configuration with either the CCF application, or your Azure environment. A few possible next steps:
  1. How have you configured the client to make requests? This is the package/client/.env file.
  2. Are you able to confirm via the Azure Portal that there is indeed usage before February? Is it similar to the usage in February?
  3. Are you pulling the code directly from Github, or using the create-app template? We recently made some fixes/improvements to the create-app that is published so you may want to re-create and install with create-app.
Let us know how those go, and if need be, we could jump on a screen share to debug with you. 

Best,
Dan

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Dan Lewis-Toakley
Green Cloud Lead, North America
Pronouns He/Him
Email dan.lewi...@thoughtworks.com
Telephone +19172545068
ThoughtWorks
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