Re: installation failed

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Dan Lewis-Toakley

Aug 30, 2021, 2:57:23 PM8/30/21
to yannick delsahut, Cloud Carbon Footprint
Hi Yannick, 

We can use your other thread to help/support this. Have emailed you back in that one.


On Sat, Aug 28, 2021 at 5:51 AM yannick delsahut <> wrote:
i 'm in EU(Paris) with AWS

try Docker ou create-app i never success running application, i have error 500

[1] 2021-08-28T09:45:45.868Z [api] info: Footprint API request started with Start Date: 2020-08-28 and End Date: 2021-08-28 

[1] 2021-08-28T09:45:45.875Z [cache] info: Using local cache file... 

[1] 2021-08-28T09:45:45.879Z [api] info: Regions emissions factors API request started 

[1] 2021-08-28T09:45:46.218Z [api] error: Unable to process footprint request.Error: Athena start query failed. Reason Unable to verify/create output bucket athena-examples-eu-west-3. 

is there an expected update or someone who could help me, i want to show your product in my digital conference in France. It could be promotion in Europe because it is genious tools ?


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Dan Lewis-Toakley
Green Cloud Lead, North America
Pronouns He/Him
Telephone +19172545068
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