A-volute - Softwarecomponent

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Klacee Sawatzky

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Aug 5, 2024, 3:06:40 PM8/5/24

to clonreroggoo

Howeverthis morning, i notice on my laptop (i am the exception), i have a gigabyte Aero 15 W10 pro, Eset does not open on restart computer, i do not have the icon in the systray, i can not open the GUI, at least nothing appear when i try to open the ESET.

There's a huge forum thread on this issue here: -windows-security-center-service-unable-to-load-instances-of-antivirusproduct-from-datastore/ . Everyone using Eset ver. 17.x has been receiving these Win Event log errors. As such, can't see these errors are related to this Eset AMSI start up issue.

I am going to post a link to an old forum thread: -eset-gui-not-showing-up-anymore-eguiexe-shows-suspended/#comment-42573 where users were also having issues with Eset GUI startup and initialization. In this instance, the users had additional third party security software installed; anti-ransomware software, which interfered with Eset GUI start up processing .

Appears Gigabyte will try to push a 90 day Norton Internet Security trial software on their PC's. You should check if the software or remnants of it is still installed. Assuming that subscription has expired, Norton still might be trying to load at system startup time and interfering with Eset GUI loading and initialization.

Could you please at least temporarily uninstall "C:\Program Files\WindowsApps\A-Volute.Nahimic_1.9.22.0_x64__w2gh52qy24etm" which uses the service "Nahimic service" and injects c:\programdata\a-volute\a-volute.nahimic\modules\scheduled\x64\audiodevprops2.dll into running processes?

Here's a guide on how to disable the service and if that does work, to completely uninstall it: -or-uninstall-nahimic-service-in-windows-11-10/ . The uninstall requires manual registry modification and deletion of its driver.

Thank GOD for this post, I just noticed today that my gui was not working at all. Windows Defender shows the my Eset Security Premium as working but no way to check if it was updated or not. After unistalling, restarting, using the removal tool in safemode I finally found this post.