Trouble logging in! Help! Pain!

[cjwa...@gmail.com]

Tried logging in today, different ISPs, mobile and different browsers and on two versions of the site (https://clipperz.is/app/ and https://clipperz.is/versions/beta/) - and I am getting much longer than usual "Verifying credentials" modal. Once that finishes I am getting a dreaded "login failed" message.

I am 100% certain I have the username and password right. Is something going on? Were there changes? I have been using for many, many years now. And sadly, my offline backup is a bit dated.

FWIW, the newer site https://clipperz.is/app/ has never worked for me, but https://clipperz.is/versions/beta/ has worked with no problems, even up to a couple of days ago.

[cjwa...@gmail.com]

For more information, my most recent offline backup - the password works 100%

[cjwa...@gmail.com]

Great news! I was able to log in today.

[giulio...@gmail.com]

Hello,

sorry for the long delay, but your message was filtered as spam and I saw it only today.

We had an issue a few days ago, probably when you were not able to log into our service; we restore the service after a few hours.

It's weird you are not able to use the new version; have your tried using the following url? https://clipperz.is/versions/delta

Cheers,

Giulio Cesare

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