How to detect app uninstall count.

24 views
Skip to first unread message

muthukumar...@photoninfotech.net

unread,
Jun 1, 2016, 8:54:46 AM6/1/16
to CleverTap Support
Hi,

     I integrate cleverTap framework with ios and android project. I getting install count only after integration and didn't get uninstall count. anyone give me solution for this problem.

Support

unread,
Jun 1, 2016, 12:11:43 PM6/1/16
to CleverTap Support

Hi Muthukumar,


Thanks for writing in - it's great to hear you've just completed your CleverTap integration for iOS and Android. Android requires you to explicitly enable uninstall tracking from the CleverTap Uninstall dashboard.


Once you have integrated, we do an uninstall sweep to check your entire user base once every 24 hours to see whether or not they have uninstalled your application. So, you'll need to wait for 24 hours to see your uninstalls to be reflected on the Uninstall dashboard.


Thanks,

Support.

Reply all
Reply to author
Forward
0 new messages