Unable to send push notification for iOS.

87 views
Skip to first unread message

uzma....@inscripts.com

unread,
Apr 25, 2016, 1:21:58 AM4/25/16
to CleverTap Support
Hi,

I have uploaded a .p12 file on the dashboard and I am able track user's action, but when I am trying to send push notification, it displays an error message saying "iOS: Error: APNSUnknown".
Please find attached screenshot.

Thanks and Regards,
Uzma
Screen Shot 2016-04-25 at 10.50.03 AM.png

Support

unread,
Apr 25, 2016, 10:15:22 AM4/25/16
to CleverTap Support
Hi Uzma,

This error usually means that you've uploaded an APNS development certificate, but have chosen the incorrect push mode on the CleverTap dashboard: APNS Push Mode = "Production", or vice versa (i.e., you've uploaded an APNS production certificate but have chosen APNS Push Mode = "Development"). When the certificate type and push mode match, this error should resolve itself.

Hope this helps.

Thanks,
Support.
Reply all
Reply to author
Forward
0 new messages