Personal and Sensitive Information Policy

[shr...@massblurb.com]

Hello,

My app using your sdk got rejected stating that it violates the personal and sensitive information policy and section 4.3 of the Developer Distribution Agreement. 

They have mentioned that our app uploads personal information to your api's without user's consent. Could you please help us with how to go about resolving this issue ?

Regards,

Shreyas

[CleverTap Support]

Hi Shreyas,

All apps using user information for analytics and engagement purposes (self or third party) require to upload a Privacy Policy Statement disclosing the same. Can you confirm you did it before submitting your app?

Read more about Google's policy  here.

Reference:

Rest assured CleverTap is not in violation of any policy conditions

[shr...@massblurb.com]

Hi, 

Yeah we have missed including privacy policy link in the listing, thank you for your assistance.

Regards,

Shreyas