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CleverTap Support

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Android Department, Support2

6/2/16

ClassNotFoundException

Hi there, Thanks for writing in. It should be com.google.android.gcm.GCMBroadcastReceiver - not com.

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ClassNotFoundException

Hi there, Thanks for writing in. It should be com.google.android.gcm.GCMBroadcastReceiver - not com.

6/2/16

shr...@massblurb.com, CleverTap Support3

6/2/16

Personal and Sensitive Information Policy

Hi, Yeah we have missed including privacy policy link in the listing, thank you for your assistance.

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Personal and Sensitive Information Policy

Hi, Yeah we have missed including privacy policy link in the listing, thank you for your assistance.

6/2/16

muthukumar...@photoninfotech.net, … CleverTap Support4

6/2/16

How to track app uninstall count

Ram, Team, We're replying to you in-person. Please note the screenshots you post here are visible

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How to track app uninstall count

Ram, Team, We're replying to you in-person. Please note the screenshots you post here are visible

6/2/16

Roman Khan, Support2

6/1/16

Tracking App Uninstalls - Android

Hi Roman, Thanks for writing in -- sorry to hear this. We apologize for the blank push notifications

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Tracking App Uninstalls - Android

Hi Roman, Thanks for writing in -- sorry to hear this. We apologize for the blank push notifications

6/1/16

muthukumar...@photoninfotech.net, Support2

6/1/16

How to detect app uninstall count.

Hi Muthukumar, Thanks for writing in - it's great to hear you've just completed your

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How to detect app uninstall count.

Hi Muthukumar, Thanks for writing in - it's great to hear you've just completed your

6/1/16

ram.pug...@photoninfotech.net, CleverTap Support4

6/1/16

Has anyone integrated CleverTap for an hybrid application using IBM MobileFirst

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Has anyone integrated CleverTap for an hybrid application using IBM MobileFirst

6/1/16

IvanMoranHernandez, Support2

5/31/16

I cant implement CleverTap in Android Studio //No consgio implementar CleverTap en Android Studio

Hi Ivan, We have step-by-step instructions on integrating your Android app with CleverTap here. Could

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I cant implement CleverTap in Android Studio //No consgio implementar CleverTap en Android Studio

Hi Ivan, We have step-by-step instructions on integrating your Android app with CleverTap here. Could

5/31/16

ajayv...@gmail.com, CleverTap Support3

5/30/16

Reset primary app data

Thank you for the quick response.

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Reset primary app data

Thank you for the quick response.

5/30/16

ni...@raincan.com, CleverTap Support2

5/25/16

Problem in setting up Lifecycle Callback

Hi Nisha, Looks like you're using a custom application class. Please specify the path to this

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Problem in setting up Lifecycle Callback

Hi Nisha, Looks like you're using a custom application class. Please specify the path to this

5/25/16

anurag....@duronto.in, CleverTap Support2

5/25/16

Hi Anurag, For InAction Emails campaigns you can personalise the content based on event properties of

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Hi Anurag, For InAction Emails campaigns you can personalise the content based on event properties of

5/25/16

sa...@quintoapp.com, Jay Dalvi2

5/25/16

Dispatch Failed for SES Integration

Hey Sahil, Could you send me the SES integration details? I'll have a look and save them for you.

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Dispatch Failed for SES Integration

Hey Sahil, Could you send me the SES integration details? I'll have a look and save them for you.

5/25/16

pramod...@indiainfoline.com, Support2

5/24/16

Where to see user events

Hi Pramod, Thanks for writing in - there is nothing wrong with your code. In order to see the event

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Where to see user events

Hi Pramod, Thanks for writing in - there is nothing wrong with your code. In order to see the event

5/24/16

orel...@gmail.com, Support2

5/23/16

How to stop in-app message after click

Hi there, Thanks for writing in. Here are a couple of things you can do: In step 2 of setting up your

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How to stop in-app message after click

Hi there, Thanks for writing in. Here are a couple of things you can do: In step 2 of setting up your

5/23/16

slat...@gmail.com, Jay Dalvi2

5/23/16

Send Test Notification Not Activating

Hey Jeff, This particular case happens when you're trying to add a Android profile and chosen to

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Send Test Notification Not Activating

Hey Jeff, This particular case happens when you're trying to add a Android profile and chosen to

5/23/16

abhi...@quintoapp.com, … ni...@raincan.com18

5/20/16

'Notification Clicked' count isn't reflecting

Showing output of testing integration as follows: [FAIL] Activity lifecycle registered Add android:

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'Notification Clicked' count isn't reflecting

Showing output of testing integration as follows: [FAIL] Activity lifecycle registered Add android:

5/20/16

v3mobi....@gmail.com, CleverTap Support2

5/19/16

how do we add a line break in push notifications?

Hey Parth, The CleverTap SDK's method uses Android's default notification layout, which is

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how do we add a line break in push notifications?

Hey Parth, The CleverTap SDK's method uses Android's default notification layout, which is

5/19/16

cont...@candelaypicapica.com, CleverTap Support2

5/16/16

Server api error

Hello Manel, Please switch to the new end point : https://api.clevertap.com/1/upload This will log

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Server api error

Hello Manel, Please switch to the new end point : https://api.clevertap.com/1/upload This will log

5/16/16

cont...@candelaypicapica.com, CleverTap Support2

5/16/16

charged ID - server api

Hi, Good question, you must use CleverTap's global ID - WZRK_G in this case.

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charged ID - server api

Hi, Good question, you must use CleverTap's global ID - WZRK_G in this case.

5/16/16

orel...@gmail.com, … CleverTap Support5

5/16/16

I can't connect to postmark

Hey Orel, This is now fixed, please try connecting it again. Sorry for the trouble.

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I can't connect to postmark

Hey Orel, This is now fixed, please try connecting it again. Sorry for the trouble.

5/16/16

papantonio...@gmail.com, … Jude Pereira5

5/13/16

ios integration issues

Hey Antonis, Since you've mentioned that you did receive a push notification from CleverTap, your

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ios integration issues

Hey Antonis, Since you've mentioned that you did receive a push notification from CleverTap, your

5/13/16

Sanket Ghorpade, CleverTap Support4

5/12/16

Is there a way to get total events consumed from Dashboard?

Sanket, Send us your CleverTap ACCOUNT ID to sup...@clevertap.com and we'll get you to the total

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Is there a way to get total events consumed from Dashboard?

Sanket, Send us your CleverTap ACCOUNT ID to sup...@clevertap.com and we'll get you to the total

5/12/16

manuelva...@gmail.com, CleverTap Support2

5/10/16

Aplicacion Compartiendo Saberes

Hello Manuel, Please email sup...@clevertap.com with your account name and the details of which

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Aplicacion Compartiendo Saberes

Hello Manuel, Please email sup...@clevertap.com with your account name and the details of which

5/10/16

alex.g...@gmail.com, Support3

5/6/16

Event-based push/message and event limits

Hi, Do you give users the option of capping their expenditure / tier? For example, if we wished to

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Event-based push/message and event limits

Hi, Do you give users the option of capping their expenditure / tier? For example, if we wished to

5/6/16

pankaj.ra...@gmail.com, CleverTap Support4

5/5/16

APNSINVALID AUTH

Hi Pankaj, Can you write to us at sup...@clevertap.com with your Account ID along with the profile

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APNSINVALID AUTH

Hi Pankaj, Can you write to us at sup...@clevertap.com with your Account ID along with the profile

5/5/16

adi...@ithaka.travel, Support2

5/2/16

CleverTap sdk not available

Hi Aditya, We publish the CleverTap SDK to jcenter and mavenCentral as an aar file. Just declare it

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CleverTap sdk not available

Hi Aditya, We publish the CleverTap SDK to jcenter and mavenCentral as an aar file. Just declare it

5/2/16

Venkat, CleverTap Support3

5/1/16

Emailing Dashboard Statistics

Thank You for your prompt reply. -Venkat

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Emailing Dashboard Statistics

Thank You for your prompt reply. -Venkat

5/1/16

amit.sr...@coupondunia.in, … CleverTap Support4

4/27/16

Android Custom events parameters are not updated in Production app but works on Testing App

Hi Amit, Can you please run an SDK validator on the latest manifest file? If you're using a

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Android Custom events parameters are not updated in Production app but works on Testing App

Hi Amit, Can you please run an SDK validator on the latest manifest file? If you're using a

4/27/16

uzma....@inscripts.com, Support2

4/25/16

Unable to send push notification for iOS.

Hi Uzma, This error usually means that you've uploaded an APNS development certificate, but have

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Unable to send push notification for iOS.

Hi Uzma, This error usually means that you've uploaded an APNS development certificate, but have

4/25/16

alex.g...@gmail.com, Support2

4/22/16

Tracking In-App Purchases: Currency and event handling

Hi Alex, 1) Great question. Here are the concrete advantages you get by using CleverTap's "

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Tracking In-App Purchases: Currency and event handling

Hi Alex, 1) Great question. Here are the concrete advantages you get by using CleverTap's "

4/22/16

srini...@gmail.com, … CleverTap Support4

4/22/16

complete solution about clevertap

Hi! You can learn more on what events to track and how to create events on web from our support

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complete solution about clevertap

Hi! You can learn more on what events to track and how to create events on web from our support

4/22/16

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