Smart Control Software Philips

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Ottavia Delamar

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Aug 4, 2024, 4:06:49 PM8/4/24
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Ifthe light was added before, then it may not show a new light message. Then just go back to your lights and see if it is there and working. If this failed, then most likely the smart control was not added correctly to the bridge. You should try those steps in the video again.

I managed to connect a trdfri smart outlet to the hue app, and i followed these steps and video to connect the controller as well. But when I linked the controller and outlet the outlet went offline from the app.


I did everything step by step and at 7 it showed me no new lights. As stated earlier that might happen, but now the problem is, that though I can control the light with the switch, it is not anymore possible with the app. Neither Essentials nor Hue.


This probably means that the controller was not connected correctly to the bridge. Please check the controller in the video if the lights blink exactly the same as on your controller. It may take multiple tries to connect the controller properly with the Hue bridge.


I just tried to pair a TRDFRI wireless dimmer with the Hue bridge and a Hue plug, but did not get it working. The Hue plug was controllable from the app, but the TRDFRI wireless dimmer was unable to control the Hue plug.


This means that the pairing of smart controller/switch with the bridge went wrong. You should try this again. Follow the instructions in our YouTube video on channel Hue Essentials, link in original post.


I tried multiple times over 2 days. Was so frustrated that i just swapped the controller with a new one i had. Took some time before it worked. Seems like the on/off switches are harder than the dimmers.


Yes, possible. I just tried and did it many times before.

What you do is as follows:

Follow the video for the first set (reset switch, light off power, pair switch to bridge, switch on light, pair switch to light). The do exactly the same for the next set. Keep unnecessary lights off in the mean time.

When you are done, test the switches and Hue Essentials. Sometimes it fails on one switch, it looses connection. Then wait awhile and try again if it responds. On fail, reset the switch and pair again.


really hard to connect Trdfri Motion Sensor and On/Off Switch with Hue Hub. Can search a Light in last step and the light showed up on app but still can not remote with On/Off Switch or Motion Sensor can not give trigger


Thanks For this process to perform the pairing for Ikea lighting and smart control TRADFRI. Unfortunatly the first smart control pairing worked well but when i Wanted to indroduce a second smart control in the system it removed all configuration of the first one.

Do you confirm There is limitation for smart control Ikea with Hue bridge and Hue essential application? Thanks in advance for any advice.


I bough premium, but I am unable to configure Hue bridge with Tradfri lights and switches - as someone stated above: lights work only with bridge or only with switches - something changed? (as I suppose from the description here, it worked before)


My lights never lost connection at any point I just added the dimmer the same way you as a new light. Then paired the dimmer to each of the lights. I did power down each light after connection to the dimmer but that was really only to make sure I was pairing the correct light.


Hello, is it also possible to connect the Tradfri Smartplug (instead of the Tradfri light) to the Hue bridge AND to the smart control.

I tried this but the Smartplug disappears from the Hue bridge after connecting again to the smart control.


TV brands and operators, through their settop box, are increasingly offering "Smart TV services" which requires a higher degree of user interaction. Where advances in user interface (UI) design made personal computing accessible, few in the industry have focussed the same attention on the need for a more sophisticated and intuitive UI. The remote control is fundamental to the UI and yet most SmartTV consumers are still asked to navigate and interact with a range of services using the up / down / left / right functionality of traditional remotes. That needs to change.




SmartTVs now require a multi-faceted user interface (UI), akin to PCs and tablets. These are largely driven by pointing-based interfaces, so it is no surprise that similar interfaces are now being adopted by designers and manufacturers of SmartTVs and set-top boxes.




The animation below provides a simple demonstration of gyro and uWand based remotes in action and illustrates the disconnected user experience of relative pointing remotes. To see how that works in action try our SmartTV game simulation.




uWand technology is designed to provide consumers with the easiest and most intuitive interface for controlling smart home devices. With a single uWand-equipped remote control in the living room, it is possible to adjust the air conditioning, dim the lights, open the curtains and even play complex games on the smart TV, all through a single device.


We also recommend double-checking the manufacturer (%man%) and model number (%mod%) that was entered. Learn more about finding your device's model number.", "keyboarddongle" : "Harmony Smart Keyboard enables text entry using either the keyboard, or the Harmony smartphone app. A USB receiver from Smart Keyboard is required.", "keyboardbt" : "Enter text more easily using a keyboard in the Harmony smartphone app, or from Harmony Smart Keyboard. A Bluetooth connection between Harmony Hub and this device is required.", "keyboardwifi" : "Enter text more easily using a keyboard in the Harmony smartphone app, or from Harmony Smart Keyboard. Your Harmony hub and device must be on the same Wi-Fi network.", "supportedall" : "All Harmony products can control this device", "supportedpartial" : "This device is partially supported", "supportedmost" : "Most Harmony products can control this device", "iraccessoryrqd" : "An Infrared adapter is required", "irlimitedcontrol" : "Harmony can control some device functionality", "supportedhub" : "Harmony Hub products can control this device", "supportedhubnovoice" : "Harmony Hub products can control this device", "trdpartyhubrqd" : "An additional hub is required", "hubextenderrqd" : "Requires Harmony Home Hub Extender", "appupgraderqd" : "An in app upgrade may be required", "notfound" : "This device was not found in the Harmony database", "cantcontrol" : "This device cannot be controlled by Harmony", "moreZZ" : "View more information about this, and other home automation devices.", "notYet" : "This home automation device may be controlled using Logitech Harmony Home Hub Extender, coming soon." }, "lookupoptions" : "similartitle" : "We found similar matches", "similarintrosingle" : "We were unable to find a match for %manmod%; however we did find a similar device:", "similarintroplural" : "We were unable to find a match for %manmod%; however we did find %count% similar devices:", "enteredcorrect" : "The information is entered correctly: ", "reenter" : "Go back and re-enter a different model.", "needhelptitle" : "Having trouble?", "needhelpbody" : "Product information is often found printed on a label found on the back or underneath your device.

View our support article: finding your device's model number.", "timeouttitle" : "Sorry, this is taking too long", "timeoutbody" : "We're having difficulty searching the database. Please try again.", "timeoutclose" : "Dismiss", "uniqueclose" : "Close", "remotetitle" : "Enter the model number of your device", "remoteintro1" : "You've entered the model number of your remote control.", "remoteintro2" : "However; we need the model number printed directly on the device you're trying to control. This is often printed on a label located near the back or underneath your device. Learn more.", "tryagain" : "Try again" , "ZigbeeZwave" : "categoryNames" : 38 : "title" : "Plugs", "sentence" : "plug" , 41 : "title" : "Sensors", "sentence" : "sensor" , 43 : "title" : "Switches", "sentence" : "switch" , 44 : "title" : "Light Bulbs", "sentence" : "light bulb" , 39 : "title" : "Locks", "sentence" : "lock" , 40 : "title" : "Thermostats", "sentence" : "thermostat" , 42 : "title" : "Dimmer Switches", "sentence" : "dimmer switch" , 69 : "title" : "Sirens", "sentence" : "siren" , 0 : "sentence" : "ZigBee/Z-Wave" , "deviceAbout" : "lightbulbdim" : "Logitech Home Hub Extender can both view and control the on/off and dimmable states of this %man% light bulb.", "lightbulbrelay" : "Logitech Home Hub Extender can both view and control the on/off state of this %man% light bulb.", "lock" : "Logitech Home Hub Extender can both view and control the open/closed state of this %man% lock.", "switchdim" : "Logitech Home Hub Extender can both view and control the on/off and dimmable states of this %man% switch.", "switchrelay" : "Logitech Home Hub Extender can both view and control the on/off state of this %man% switch.", "plugdim" : "Logitech Home Hub Extender can both view and control the on/off and dimmable states of this %man% plug.", "plugrelay" : "Logitech Home Hub Extender can both view and control the on/off state of this %man% plug.", "sensor" : "Logitech Home Hub Extender can view the state of this %man% sensor.", "siren" : "Logitech Home Hub Extender can both view and control the on/off state of this %man% siren.", "thermostat" : "Logitech Home Hub Extender can both view and control the temperature on this %man% thermostat.", "hubs3rdparty" : "ZW" : "Harmony Home Hub Extender can join the existing Z-Wave network for this %man% %mod%. This allows you to view and control the devices currently connected to your %mod% from both Harmony and %man% apps.", "ZB" : "This home automation hub supports the ZigBee wireless technology.



Zigbee devices can only be associated to one home automation hub. You must either associate them with Harmony by finding the device in this list and following the pairing instructions, or continue to leave them connected to your existing hub. You may choose to have some Zigbee devices controlled by Harmony and others by your existing hub, but not both.", "both" : "%man% %mod% supports both the Z-Wave and ZigBee wireless technology.



Z-Wave devices can be controlled by both Harmony and your existing %man% hub at the same time by joining the existing Z-Wave network.



Zigbee devices can only be associated to one home automation hub. You must either associate them with Harmony by finding the device in this list and following the pairing instructions, or continue to leave them connected to your %man% %mod%. You may choose to have some Zigbee devices controlled by Harmony and others by your %man% hub, but not both.", "unknown" : "Logitech Home Hub Extender can connect with this hub." , "generic" : "Logitech Home Hub Extender can access basic information about this device.", "supportedModel" : "Harmony supports model number: %model%." , "pairing" : "title" : "How to pair Harmony with your %man% %type%", "sentence1" : "First, place Home Hub Extender into pairing mode. Next, place your %type% into pairing mode.", "sentence2" : "Harmony will notify you once it has found your device. This may take several seconds.", "button" : "Pairing instructions" , "unpairing" : "title" : "Troubleshooting steps", "sentence1" : "If your %type% is not being detected by Harmony, it may first have to be factory reset.", "sentence2" : "You may then try to re-pair Harmony with your %type%.", "sentence3" : "If your %type% is not being detected by Harmony, it may first have to be excluded from a previous Z-Wave hub. First, place Harmony into exclusion mode. Then, also place your %type% into exclusion mode. To do this:", "sentence4" : "Harmony will notify you once exclusion is complete. You may then try to re-pair Harmony with your %type%.", "sentence5" : "Some devices require that the hub and device be within a 10 feet of each other for the initial pairing process. Try moving them closer and pairing again.", "productPage" : "View the %man% product page", "userManual" : "View the %man% user manual", "harmonySupport" : "View the Harmony %man% %type% experience article", "buttonOverride" : "View the %override%", "button" : "Additional Help" , "join" : "title" : "How to join an existing %man% network", "morehelp" : "Additional Help", "sentence1" : "First, enter the join Z-Wave network mode on your Home Hub Extender. Then, also place your %man% hub into pairing mode. To do this:", "sentence2" : "Once Harmony has joined your %man% Z-Wave network you will see all supported devices appear within your Harmony account.", "button" : "Joining instructions", "learnmore" : "Learn more about how Harmony integrates with your existing Z-Wave network." , "moreinfo" : "pair" : "title" : "How to pair Harmony with your %man% %type%", "step1title" : "First, place Harmony into pairing mode", "step1" : "Using the Harmony mobile app, connect to your Harmony hub.", "step2" : "Select the Devices tab and scroll down to Edit Devices > Add Device.", "step3" : "Select ZIGBEE/Z-WAVE DEVICES. Harmony is now in pairing mode.", "step3image" : "ma-add-device-zz-v1.png", "step4title" : "Next, place your %type% into pairing mode", "step4help" : "If your %man% %type% doesn't pair after 15 seconds, you may need to repeat this step.", "step5title" : "That's it", "step5" : "Harmony will notify you once it has found your device. 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You may use the Harmony mobile app to acheive this exclusion process.", "step1title" : "First, place Harmony into exclusion mode", "step1" : "Using the Harmony moble app, connect to your Harmony hub.", "step2" : "Select Menu > Harmony Setup > Add/Edit Devices & Activities.", "step2image" : "ma-setup-v1.png", "step3" : "Select UTILITIES > Z-WAVE > GENERAL EXCLUSION > CONTINUE.", "step3image" : "ma-utilities-zwave-exclude-v1.png", "step4title" : "Next, place your %type% into exclusion mode", "step4help" : "If your %man% %type% doesn't pair after 15 seconds, you may need to repeat this step.", "step5title" : "That's it", "step5" : "Harmony will notify you once your %type% has been excluded. It will now be ready to re-pair with Harmony." , "help" : "title" : "Having trouble?", "community" : "Still having trouble? Post details about your device to our Harmony community forums." , "join" : "title" : "How to join Harmony with your existing %man% Z-Wave network", "step1title" : "First, place Harmony into joining mode", "step1" : "Using the Harmony moble app, connect to your Harmony hub.", "step2" : "Select Menu > Harmony Setup > Add/Edit Devices & Activities.", "step2image" : "ma-setup-v1.png", "step3" : "Select UTILITIES > Z-WAVE > JOIN NETWORK > CONTINUE.", "step4" : "Harmony will now wait for your existing %man% hub Z-Wave network to send a join request.", "step4image" : "ma-utilities-zwave-join-v1.png", "step5title" : "Next, use the %man% app to add a new device", "step5" : "Follow the steps in your %man% app typically used to add a new device.", "step6" : "%man% will acknowledge a new device has been added. Return to the Harmony mobile app. It will take several minutes for Harmony to collect information about your Z-Wave network. Harmony may appear to exit the join process before it's complete; however please leave the app running and allow approximately 15 seconds for every device you have in your network.", "step7" : "Once complete, Harmony will display known devices in the device tab on your Harmony app. Unknown devices will appear within the utilities menu under unknown/removed devices." }; var compatibilityLookupTimeout = 9000; var feedbackStrings = "moreInfo" : "titleImproveArticle" : "We'll work to improve this article", "titleImproveTroubleshooter":"We'll work to improve this troubleshooter", "titleImprovePage" : "We'll work to improve this page", "titleHelpfulArticle" : "We're glad this article was helpful", "titleHelpfulTroubleshooter":"We're glad this troubleshooter was helpful", "titleHelpfulPage" : "We're glad this page was helpful", "weSuggest" : "May we suggest these links?", "weSuggest2" : "While you're here, these similar links may be helpful", "postOnline" : "You can post your question online", "postOnline2" : "Harmony product managers actively participate and provide help in our community forums.", "haveComment" : "Do you have a comment or suggestion?", "haveComment2" : "Would you like to leave us some feedback?" , "deviceFeedback" : "owndevice" : "Do you own this device?

If so, does your Harmony control it properly?", "yes" : "Yes", "no" : "No", "yesthanks" : "Thank you for the feedback", "title" : "Feedback for %dev%", "placeholder" : "Be as specific as possible. How does Harmony incorreclty control your %dev%?", "postOnline" : "Post your question online", "postOnline2" : "Harmony actively participates and provides help in our community forums.", "troubleshoot" : "Harmony Activity Troubleshooter", "troubleshoot2" : "Find help in narrowing down the specific problem and finding instructions to correct it.", "deviceHelpTitle" : "Troubleshoot your %dev%", "deviceHelp" : "1" : "We'd like to understand more about what's not working and suggest fixes.", "2" : "Provide feedback about this device to the Harmony Team and troubleshoot the issue.", "3" : "Let us know what's not working, and find suggestions on our support site." ;

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