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Gartner Says First Quarter 2004 Results Show PalmSource and Microsoft in a Virtual Tie for No. 1 Ranking in Worldwide PDA Operating Systems Market

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Gartner via BizWire

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Apr 30, 2004, 8:13:01 AM4/30/04
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STAMFORD, Conn.--(BUSINESS WIRE)--April 30, 2004--Worldwide PDA
shipments declined 4.6 percent in the first quarter of 2004, but the
battle for the PDA operating system market has heated up as PalmSource
and Microsoft were in a virtual tie in shipments in the first quarter
of 2004, according to preliminary results from Gartner, Inc.
Palm OS shipments declined by 20.7 percent in the first quarter of
2004 compared with the same period last year (see Table 1). Palm OS
market share slipped to 40.7 percent, while the Windows CE market
share increased to 40.2 percent. Microsoft licensees have been
steadily chipping away at the Palm OS lead since 2000, when Microsoft
accounted for 11 percent of the PDA market.
"The decline in Palm OS market share in the first quarter of 2004
is not unexpected because many Palm OS users have delayed PDA
purchases until they can evaluate PalmSource's upcoming operating
system Cobalt," said Todd Kort, principal analyst in Gartner's
Computing Platforms Worldwide group. "Palm OS has also been impacted
by Microsoft's bundling of Outlook with every Pocket PC, and the
preferred status that Microsoft Windows enjoys with enterprise
application developers."


Table 1

Preliminary Worldwide PDA Shipment Estimates by Operating System for
1Q04 (Units)

1Q04 1Q03
Market Market
1Q04 Share 1Q03 Share Growth
Company Shipments (%) Shipments (%) (%)
----------------------------------------------------------------------
Palm OS 1,113,089 40.7 1,403,418 49.0 -20.7
Windows CE 1,099,931 40.2 1,051,401 36.7 4.6
Research in Motion 405,000 14.8 89,500 3.1 352.5
Linux 52,300 1.9 52,967 1.8 -1.3
Others 64,490 2.4 268,278 9.4 -76.0
Total 2,734,810 100.0 2,865,564 100.0 -4.6
----------------------------------------------------------------------

Note: Totals include cellular PDAs such as RIM BlackBerry 7230, but
not smartphones. PalmOne results include Handspring PDA shipments.
Source: Gartner Dataquest (April 2004)

Research in Motion experienced the strongest growth among PDA
vendors as its shipments increased 352 percent. Its market share
jumped to 14.8 percent in the first quarter of 2004, up from 3.1
percent in the first quarter of 2003 (see Table 2).
"In the last nine months there has been tremendous growth in the
use of RIM BlackBerry devices. Given the number of e-mail messages
sent or received each day by mobile professionals, it makes sense for
many of them to have a pocket wireless device that can be used to keep
up with e-mail," Kort said. "RIM has begun licensing its technology to
Nokia, Siemens, and Motorola for use in mobile phones, as well as to
several PDA vendors. This will undoubtedly provide a significant boost
to sales of a wide variety of wireless handheld devices beginning in
the second half of 2004."


Table 2

Preliminary Worldwide PDA Vendor Unit Shipment Estimates for 1Q04
(Units)

1Q04 1Q03
Market Market
1Q04 Share 1Q03 Share Growth
Company Shipments (%) Shipments (%) (%)
----------------------------------------------------------------------
PalmOne 834,738 30.5 933,421 32.6 -10.6
Hewlett-Packard 579,842 21.2 455,115 15.9 27.4
Research in Motion 405,000 14.8 89,500 3.1 352.5
Sony 230,666 8.4 376,909 13.2 -38.8
Dell 163,800 6.0 145,170 5.1 12.8
Others 520,764 19.0 865,449 30.2 -39.8
Total 2,734,810 100.0 2,865,564 100.0 -4.6
----------------------------------------------------------------------

Note: Totals include cellular PDAs such as RIM BlackBerry 7230, but
not smartphones. PalmOne results include Handspring PDA shipments.
Source: Gartner Dataquest (April 2004)

On a regional basis, Western Europe exhibited the strongest growth
rate, as PDA shipments increased 24 percent in the first quarter. The
U.S. PDA market dropped 13 percent. The Asia/Pacific and Japan regions
saw PDA shipments decrease 19 percent and 21 percent, respectively.
Latin America PDA shipments were up 9 percent from the first quarter
of 2003.
Additional information is available in the Gartner Alert
"PalmSource, Microsoft Tie for 1Q04 PDA Market Lead." The Alert
provides further analysis on the industry trends for the PDA market.
This Alert is available on Gartner's Web site at
http://www3.gartner.com/DisplayDocument?id=447708&ref=g_search.

About Gartner

Gartner, Inc. (NYSE: IT and ITB) is the leading provider of
research and analysis on the global information technology industry.
Gartner serves more than 10,000 clients, including chief information
officers and other senior IT executives in corporations and government
agencies, as well as technology companies and the investment
community. The Company focuses on delivering objective, in-depth
analysis and actionable advice to enable clients to make more informed
business and technology decisions. The Company's businesses consist of
Gartner Intelligence, research and events for IT professionals;
Gartner Executive Programs, membership programs and peer networking
services; and Gartner Consulting, customized engagements with a
specific emphasis on outsourcing and IT management. Founded in 1979,
Gartner is headquartered in Stamford, Connecticut, and has 3,700
associates, including more than 1,000 research analysts and
consultants, in more than 75 locations worldwide. For more
information, visit www.gartner.com.

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