Xps2PDF Converter 1.2 on Windows 7 64 bit crashes

[icc97]

Hi there,

 

Please note that I don't need an answer to this as I got the XPS2Image converter to work instead. I thought that I'd send you the crash report though.

 

I installed the trial version of Xps2PDF Converter 1.2 on Windows 7 64 bit, and when I try to add in a XPS file to convert the program crashes.

 

I did get an error message from XPS2Image that it "couldn't save to C:\Program Files (x86)\Clarest\Clarest XPS2Image Converter 1.4". However I fixed this by changing the save location to be the Desktop. It tried the same with Xps2PDF but it still crashed.

 

Here's the output from the Windows Application logs:

 

Application: ClarestXpsToPDF.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.IOException

Stack:

at MS.Internal.IO.Zip.ZipArchive.OpenOnFile(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Boolean)

at System.IO.Packaging.ZipPackage..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Boolean)

at System.IO.Packaging.Package.Open(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Boolean)

at System.IO.Packaging.Package.Open(System.String)

at PdfSharp.Xps.XpsModel.XpsDocument..ctor(System.String)

at PdfSharp.Xps.XpsConverter..ctor(PdfSharp.Pdf.PdfDocument, System.String)

at ClarestXpsToPDF.MainWindow.TmVifJbkk(ClarestXpsToPDF.DocItem, Boolean)

at ClarestXpsToPDF.MainWindow.AkmCAgrSf()

at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

at System.Threading.ThreadHelper.ThreadStart()

Here's the Error message that follows it:

Faulting application name: ClarestXpsToPDF.exe, version: 1.2.0.0, time stamp: 0x4f68a6b3

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319

Exception code: 0xe0434352

Fault offset: 0x0000b9bc

Faulting process id: 0x17c8

Faulting application start time: 0x01cd36b2813650b1

Faulting application path: C:\Program Files (x86)\Clarest\Clarest Xps2Pdf Converter 1.2\ClarestXpsToPDF.exe

Faulting module path: C:\windows\syswow64\KERNELBASE.dll

Report Id: c334c95c-a2a5-11e1-aa9f-485b39d228be

 

Kind regards,

 

Ian

[Clarest Inc]

Thanks a lot, Ian. we will look into this issue.